FX Marcotte Furniture — Local services in Lewiston

When I first called to find out their price range, the lady was very friendly and gave me an accurate price range and encouraged me to stop by and take a look. So I did. When I got there, a sales clerk (Michelle) came right out to help me and took me to see their selection of what I was looking for. She was very helpful and informative and made me feel like my business mattered. I was quite surprised to find a very good quality La-z-boy for a very reasonable price. I was, however, on a time constraint as I need the chair asap and she was able to make arrangements for it to be delivered the following day. When it was delivered, the delivery men were very nice- one of them even came up to me and shook my hand and introduced himself as John. They brought the chair up and set it up properly and even took my old chair away for me. No delivery cost or removal cost. I was thoroughly pleased with my entire experience. I have already recommended them to a friend and I will definitely consider doing further business with them in the future. Highly...

Went to South Portland store to buy furniture for multiple rooms. Asked associate for measurements for for some other peices we were considering. Promised to email information by end of business day so we could measure and return the next day to finalize entire purchase. Confirmed email address and phone # 3 times and reminded again on the way out. Absolutely zero follow up. Went to Green Mountain and bought the same furniture with the exception of the Amish bedroom suite that FX showed us that is no longer even being built/ manufactured so, it was never an option. Sales associates at Green Mountain were able to show us what styles were currently available and we were able to find another style from the same company. Don't waste your time at the South...

Great experience. We love our new furniture. Lynn and the whole FX Marcotte team made our major purchase such a smooth experience. From the non pressured sales experience, listening to our needs, and changing the order mid-stream , it was a smooth process. They handled our financing issues as we wanted, and set up delivery at our convenience. The delivery team was professional and careful. At the end of the day you can find cheaper (you get what you pay for) furniture online, but having a local company working with you (especially if any warranty issues come up) is a shopping experience that still...