Kyle's Jewelry — Local services in Lewisville

Kyle's Jewelry is the best! I had my grandparent's wedding bands and some diamonds from my great-grandma's tennis bracelet that I wanted turned into a ring. My grandpa always wore a white gold nugget ring that I thought was the coolest. His ring became who he was, he never took it off and I wanted something similar. I hesitated for years to get something made because I needed someone I could trust, someone with good character, and someone who understood the value and personal value I was entrusting them with. I've known the owner for over a decade through going to the same gym. Once I found out that he owns Kyle's Jewelry I knew he was the guy to create my ring. Once I shared my idea he and his son worked extensively to come up with something that turned out better than I had imagined. What I got was a handcrafted, manly ring, with history, and made by great people. I couldn't be any happier with the outcome. I've bought several other pieces from them before and plan to keep coming back anytime I need...

I went into Kyle' jewelry to purchase a gold chain for my grandpas birthday after looking around I purchased an alright chain with my debit card (I usually use cash for certain Things like this but I was in a rush this day and forgot to bring cash) I got charged $800 2 times once the day of the transaction then once again the next day I called Kyle to see why this happened and he told me there is nothing they can do about it and they have no other transactions on there end and the only way to get my money back would be to return the chain I purchased but that wouldn't guarantee the other $800 back ??? I've put a claim on It through my bank and it's been about a week now still nothing , I understand mistakes happen but such a "mistake" with a jeweler that I put trust behind is not acceptable I've gone to Kyle for years now but after this incident I will no...

Ripped off. I showed up with a platinum beaded white gold chain. I just wanted to have a lobster claw clasp put on, so i paid for them to change it out. They didn't give my old clasp back, and took any marks off my chain that tells what its made off. They handed me my chain and it said 18k, I told the boy, I didn't have 18k, I had a platinum chain. He said his father said that was my necklace. I left the store when he went to help another women. So I thought well I will try it out. I wore it a couple of weeks and it started looking really dingy. So I went to clean it and it got worse. The necklace wasn't even gold!!! So I paid $90.00 for them to give me a fake necklace, and the soldering job looks so bad a child could have done it. Its not even a complete circle on the o ring that is suppose to hold...