Lexington Furniture Company — Local services in Lexington

The furniture and quality are excellent but once Lexington Furniture Company gets your money, you might as well have shopped at IKEA.

The items that we purchased that were in stock were delivered promptly not the 8 to 10 weeks estimate. The two large glass front bookcases were not. After 8 weeks I called to find out about delivery. After three days of "finding out where things were" I was told thatLexington Furniture never received a back order notice from Dovetail and that there would be another 8 to 10 week wait. What a coincidence! The same amount of time as if the bookcases had never been ordered!

Today May 29, 2015 the bookcases ordered December 29, 2014 were delivered. The delivery men were polite and helpful however, the bookcases tip forward on carpeting because they do not have levelers which good quality furniture should have. The delivery men anticipated some issues because they noticed the lack of levelers but are not supplied with anything to compensate. The delivery men called their manager for a suggestion or at the very least the name of someone were could hire to compensate for Lexington Furniture's lack but the manager said that I was pretty much on my own for that. The delivery men did move a couple of heavy chairs in front of the bookcases to keep them from falling on top of us. They also left the shelves out as that made the bookcases even more unstable.

For this kind of service, I could have saved a lot of money and ordered from Ikea. I have ordered from West Elm, spent a lot less, and had a company who cared. #LexingtonFurnitureFail

Edited to add: I called the Lexington Furniture Company and asked to speak to the manager. I was told that he was with a customer but would call me back. I explained that he needed to be fast because I was posting bad reviews on social media. The owner did look up my name and see what all had transpired. Lexington Furniture is sending someone to make these bookcases right on Monday.

Monday, June 1, 2015. It is now two hours after I was told I would be contacted by someone who could help. No contact.

Final update. I called the owner of Lexington Furniture directly. He arranged for a very nice man to come with a specific arrival time. The bookcases are stable and I...

We recently purchased a Taylor King couch and two CR Laine chairs from Lexington Furniture Company, and couldn't be happier with the experience. The shopping environment was relaxed and welcoming, with no high-pressure sales tactics. There was always someone available to assist and guide us, making the process smooth and enjoyable.

The Taylor King couch and CR Laine chairs are extremely high quality and very comfortable. We expect to enjoy them for many years to come. Mark Thompson, our design consultant, was extremely professional and helpful. He invested time in learning our personal style and the style of our home, which allowed him to help steer us in the right direction.

One of the challenges we faced was the vast selection of custom fabrics. Mark was a huge help in the daunting task of picking fabrics that were timeless and matched our space and surroundings, including our existing furniture, flooring, curtains, and more. His expertise ensured that our new furniture complemented our home perfectly.

We are extremely satisfied with the look and feel of the new furniture. It has truly enhanced our living space. Overall, we had a fantastic experience at Lexington Furniture Company and highly recommend them for anyone looking for high-quality custom furniture and exceptional...

I’ve purchased a lot of furniture from Lexington Furniture throughout the years and my dining table has been one of my favorite purchases! It was a special order so I waited a few weeks but it was well worth it. Lexington Furniture has a very knowledgeable staff and their prices are super competitive locally and significantly lower than any online retailer I’ve ever seen. They carry a lot of well known brands like Bernhardt, Four Hands, and...