dd's DISCOUNTS — Local services in Leyden Township

I just left Didi's Discount with my 8-year-old daughter, and I was deeply disappointed with the service and treatment we received. When we asked to use the restroom, we were told that the women's bathroom was out of order, but the men's was available. However, the staff had just allowed another woman to use the bathroom because of her high blood pressure, which I understand and respect. Despite this, we were directed to use the restroom at a nearby store, Five Below, even though my daughter urgently needed to go.

This situation was frustrating and confusing, especially since the men's bathroom was functional, yet we were denied access. My daughter was left uncomfortable and distressed, which should never happen in a customer service environment.

To make matters worse, when we finally went to the register, the cashier was scratching and itching, which was concerning. The staff were rude, unprofessional, and seemed to have an attitude throughout the entire experience. I was there to return items and shop, yet I was treated as if my presence was an inconvenience.

I understand that circumstances can be challenging, but customer service should always prioritize the well-being and comfort of its patrons, especially when a child is involved. Unfortunately, this was not the case during our visit.

I strongly advise against shopping at this location due to the poor service and lack of consideration for customers. I will be leaving this review on Google to bring awareness to the issues...

I stopped in to shop. I left my wallet at the register. I come call and was told the cashier gave it to some Mexican lady. I asked for the cashier she wasn't there. Mysteriously and they weren't giving me details. I asked why didn't they check the ID before giving it to someone. The white that's there claimed she was going to do that. They say they watched the cameras but I think the cashier took my wallet. I called the police nothing happened. This place steals they were all whispering...

I would give one star if i could , i went at night and the rudest old white lady was literally screaming at her customers to get out of the store when it wasn’t even time to close… when me and my mom entered she yelled GET OUT and laughed and when others came in she literally screamed at them 3 times because they didn’t know english and demanded them to leave when it wasn’t even time to close either. She needs to go. Never going back there again but nasty...