I try to do business with local companies especially family owned rather than say Academy or Cabela/bass pro's They tend to also be more pleasant and you feel good about spending you money there. I have done business with Rogers for a long time but today was disappointed enough to take the time to write a review and might second guess not making the trip to drive further and spend more there! was looking for a Redneck blind and having done my research and gone to different places called back to Rogers to verify the product and price. It was more for the product as well as the delivery and set up. Okay that's bad enough. I asked about a military discount which they have honored before and then TJ put me on hold and went to ask permission. Then DAVE came on I had to go over everything again and he gave me a third price which was higher than either TJ or Tommy's. When I informed him of that he got smart and accused me of playing games by asking different people for the cost. Then told me to enjoy it. I didn't aske TJ to put me on hold then send someone else to deal with me Rogers did that. Who is playing games here with different pricing and giving return customers attitude when their simply asking the right questions before dropping several more thousand dollars AGAIN at their store. Prior to this I had a Mathews bow that blew up in my face the night before a out of state hunting trip that I bought there at Rogers and was less than a year old. I got no help thee either. they did sell me more parts and I repaired it for my trip. and trashed a new Garmin $1,000 sight when another Mathews dealer told me he would have helped me out and held Mathews to the fire for me. Rogers will take your money and sell you stuff but don't expect any assistance help discounts be it military or customer service in fact you might anticipate being talked down to and told to enjoy it. I believe I can find other places to spend my hard earned money and they may even say thank you and mean it. would not recommend doing that at Rogers Sporting goods however! Sadly...
Read moreRogers is running a dis-honest and false Gift Card business! They have a Gift Card system in place to compete with companies with real Gift Cards which can be applied to on-line orders. Rogers Gift Cards can NOT be used on your internet order. This despite a field in their payment screen which looks like a place to redeem them. After fighting with entering your card over and over, you are forced to call, and complete a phone order to redeem them. Wasting their customers time is of no concern, only obtaining the sale. They even have a place on their website where you can check the value of your cards that does not function. When that fails you call in and they handle it over the phone, without telling you it is their entire on-line Gift Card system. It was not until I tried to place an on-line order and got an honest agent, that I learned their Gift Card system does not work online. So the on-line status check, and step to enter Gift Cards on your order are a just a big decoy! Fool me once shame on you. Mack's PW, Cabelas, and others will prevent it from happening twice. Shame on you for wasting all of your on-line gift card customers time! Be HONEST and take those items off your web page and payment page until you invest in making them real! The screenshot of your "Gift Card" page shows that your response is bogus and your...
Read moreI have been a loyal customer of Rogers Sporting Goods for several years, and my experiences have been nothing short of exceptional. Their unwavering support for California ammunition purchases, notably during Freedom Week, has been a standout aspect of their service. Additionally, Rogers Sporting Goods' continued backing of 03 FFL and California COE holders demonstrates a commendable commitment to the rights and needs of the shooting sports community in our state.
What sets Rogers Sporting Goods apart is not just their advocacy but also the quality of their service. Their shipping is consistently fast, ensuring that I receive my products promptly every time. The prices are competitive, offering excellent value for the top-quality merchandise they stock. The selection is vast, catering to a wide range of outdoor and sporting needs, making them my go-to retailer for all things related to sporting goods.
Over the years, my reliance on Rogers Sporting Goods has only grown due to their dedication to customer satisfaction, combined with their robust support for ammunition purchases and license holders in California. I cannot recommend them highly enough and plan to continue supporting them for all my future sporting goods needs. They are truly a retailer that stands with their customers, offering superior service, great prices, and an...
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