Parts City Auto Parts - Kinder Automotive — Local services in Licking

First off I wanna start by saying simply do not waste your time with these trailers or people and especially Kinder Auto Sales. I recently bought an 83x24 bumper pull with a 3 foot fold down gate back in August, I own a lawn care company and pull 2 mowers and a push mower on the trailer. The idea of the trailer design is great but the structural quality of the trailer is awful, the first issue I had was the trailer lights will not stay connected to my truck they constantly connect and disconnect. I know it is the trailers issue as well because I have a Max D dump trailer and a PJ dump trailer and neither of them have issues staying connected. Second issues is within a month 2 of my center grease caps had simply fallen off not a big deal but annoying, it’s a brand new trailer. Almost every single weld holding the fenders on has busted, they won’t make it through the winter holding the extra weight of ice and mud I have an appointment to have them fixed. The rear gate is built like a 1995 Coca-Cola can, I slid brush off the back of the trailer (the brush came off very easily I own 3 trailers and do this weekly) needless to say the back end of my trailer is bent out just over an inch now, I’m sure the welds on it will be breaking soon now to. The trailer breaks turned all the way up won’t stop the trailer itself, let alone with a load. The lights all the way around the trailer will fall out of the holes going down the highway, it looks like they cut the holes with tin snips. My favorite issues is the deck boards, they no kidding could’ve fit another board in the trailer deck with how far apart they spaced the boards (I will take partial blame for not noticing that when buying the trailer) as for having the trailer warrantied, I have contacted both BR Trailers and Kinder Auto sales and both places tell me to call one another for warranty work, BR claims that Kinder will do the warranty work and Kinder claims I need to contact BR. The dude at Kinder says he won’t do anything until he knows that BR is gonna pay him his money for the work he does, I believe his name is Roy (his words exact, the guy is a rip, he hasn’t even seen the work needed to be done) it is obvious Kinder doesn’t need to sell trailers, and it is plain as day that BR won’t stand behind there product, it’s one thing to build a nice trailer and have a minor issue, but this trailer is falling apart, and it is far from a nice quality build, I guess it’s true, you get what you pay for. Tough lesson...

Actually bought an 06 mustang from here recently, and it's been absolutely great. Haven't had any real issues with it besides an encounter with a deer. the people that sold it to me were awesome, great price, and they even threw in a set on windshield wipers for free for my way home. If I was ever in the market again, I'd keep an eye out on this...

I purchased a trailer here and was very pleased with the customer service best prices around had an issue with the trailer brakes contacted Kyle he got a hold of the manufacturer and then the manufacturer contacted me and we got it figured out over the phone I would recommend this place 100% customer service...