Ann Taylor Factory Store — Local services in Limerick Township

Since there’s a pandemic going on, and everything was closed, I had ordered a few things online I would need to return to work. Sadly, when I got my order everything was two sizes too big. I called all of my local Ann Taylor’s and sadly none of them were open for exchanges and in store shopping. Due back to work that day with nothing to wear, I called the factory store, and thankfully they were open for in store shopping! Since everything I ordered was an “online exclusive” needing exchange, I knew I’d need something TODAY. This location is an hour away from me, however I was determined to get what I needed for work. On my way there I realized I’d be cutting it close getting to work on time, and I quickly called the store to explain my situation. Christie, the woman on the phone was so friendly and helpful! I told her my best guess at size and what I was looking for. Upon arrival I was met with smiling faces. Christie had everything set up in the dressing room for me so that I could be in and out. Since I wasn’t too sure on my size, she had pulled everything in two sizes for me to try and I had plenty to work with. On limited time, I got to undressing. Christie checked on me to make sure everything was satisfactory, and once I figured out my size she grabbed the things I wouldn’t be needing and brought a couple of different styles for me to try. I quickly found my favorites and proceeded to check out. When I looked at the total I was pleasantly surprised! I was in such a hurry, I had missed all the signs upon entry about their 70% off storewide! In conclusion my whole experience couldn’t have been better. Even though this is not the closest Ann Taylor to me I will definitely be returning to this location! Thanks again Christie I...

My wife bought about $115 worth of stuff here, she asked at checkout for the person to apply a coupon if possible since usually they have a store coupon, the lady at checkout said nope there's no coupon. My wife then came back with the coupon in hand and asked to issue a return and apply the discount on a new order, it's a difference of about 20 bucks. The girl didn't issue a return instead did an exchange and charged extra for the "discount" (this is what they show on the receipt as your savings from the outlet) so we ended up paying for an additional $78 for 3 shirts we paid for already. She claims she returned the previous items and this is the new charge. I didn't know it's even possible to screw up this so badly. I called credit card company to dispute it, credit card company claims that it's a valid transaction. I called ann Taylor corporate, they said they can't do anything about in-store sales, I called the store they told me I gotta drive back to the store for them to issue me a refund. We live about 2 hours away, so not worth it to do that. So the end result is I ended up paying 180 dollars for 3 shirts and 78 dollars over regular price at the outlet. I will never go to this...

We shop here on a Memorial Day weekend to get some women's clothing.Located in the Philadelphia premium outlet mall, closer to the parking lot P. They have good clothing line up for women's and the store is maintained well ans you could fee huge difference as you walk in the store. They try to maintain the brand name for sure. The check-out lanes are supper fast compared to others . The price seems to be moderate to high, in my opinion. They do have a huge clearance section, and people are taking advantage of this. The checkout person is friendly, and the quality of clothing is always the best here. If you have a rewards account with them, you will get a percentage discount, or you can also use the VIP...