Went in with my friends today as part of a girl's day out. The moment we walked in the store I noticed awkward silence and stares from the sales associates Clarissa and Shelly. As my friends walked around I browsed the store and a male staff (I called later in the day and they said his name was Kevin) member behind the register asked if I needed help. I replied no thanks I'm just browsing. And he mumbled some snotty remarks along the line of " sure you are" as if we came to steal or could not afford to purchase any item there. Once I noticed what he said and I headed towards the front to wait for my friends. I asked the to leave the store with me. And spoke to them outside. My friend told me she was not approached by the sales associate or told about promotions they only told another customer. They stared at us as if we didn't belong there. Meanwhile we are professionals in Healthcare all with master degrees and good jobs. I will be writing a complaint to corporate as well. It doesn't matter if a customer appears that they can afford an item, you should not treat them like that. This...
   Read moreI recently had the pleasure of being assisted by Kevin at the Coach outlet, and I can confidently say that he made my shopping experience exceptional. From the moment I walked in, Kevin greeted me with a warm smile and genuine enthusiasm. He took the time to understand my preferences and offered insightful recommendations without being pushy.
Kevinâs knowledge of the products was impressive, and he was able to answer all my questions with ease. He helped me find the perfect bag, guiding me through the various styles and features. His patience and attention to detail truly stood out, making me feel valued as a customer.
What really impressed me was Kevin's ability to create a welcoming atmosphere. He engaged in friendly conversation, which made the shopping experience feel personal and enjoyable. I left the store feeling satisfied not just with my purchase, but also with the overall service I received.
If youâre looking for a knowledgeable and personable sales assistant, I highly recommend seeking out Kevin at the Coach outlet. His dedication to customer service is a true asset to...
   Read moreI recently had the pleasure of shopping at the Michael Kors outlet in Pottstown and was assisted by Kevin, who truly made the experience exceptional. From the moment I walked in, Kevin greeted me with a warm smile and a friendly attitude that instantly made me feel welcome.
Kevin went above and beyond to help me find exactly what I was looking for. He was knowledgeable about the products, patient with all my questions, and offered great recommendations tailored to my style and preferences. His attention to detail and genuine enthusiasm for helping customers is rare to find and made shopping a breeze.
Not only was he professional, but he also made the whole process fun and stress-free. Thanks to his assistance, I found exactly what I wanted and left the store feeling thrilled with my purchase. If youâre shopping at the Michael Kors outlet in Pottstown, I highly recommend asking for Kevin â you wonât be disappointed!
Thank you, Kevin, for an...
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