Roby's Furniture & Appliance — Local services in Lincoln City

I own rental properties in Lincoln City and have spent a significant amount on furniture and appliances at Roby’s—especially at the LC store. Unfortunately, many of the products have not held up to reasonable standards.

Sofa cushions lost all support within 1–2 years, despite costing over $1,000. You feel like sitting on the ground.

A $3,000 laundry set failed after just 3 years and had to be replaced.

A beautiful $1,000 queen bed purchased around 2021 had the frame and slats break underneath.

Their typical process involves sending someone to confirm the damage, then reporting it to the manufacturer. You’re often left waiting—sometimes six months—for a resolution, like a replacement cushion, and only after repeatedly following up. And for the bed, of course their position is clear: if you’re buying for a rental, you should expect their products not to last, and it’s not their responsibility.

So I had to agree with another customer - limited choice, high price, poor customer service. which you will see from...

What a lifesaver! Needed a mattress immediately as our aunt was moving into Assisted Living. Roby’s Furniture came to the rescue. The team was able to secure an in stock mattress, have it brought down from the warehouse and delivered to our aunt’s condo before we needed to fly back home. The delivery men were courteous, friendly, and hardworking They took away her old mattress replacing it with the new one in minutes! We couldn’t have been more delighted! I highly recommend Roby’s Furniture. Close proximity to Gleneden Beach, great prices, over-the-top service, and...

When we had to buy a new refrigerator we went to Roby's. Shay was patient and understanding as we found one that worked for our corner kitchen space. Jeremy and Ryan delivered the refrigerator a few weeks later, and we appreciated their respectfully listening to us and going the extra mile to make certain the refrigerator fit and was usable - doors and drawers all opened fully. They had great attitudes even though they needed to go around the house to the side deck to get the new...