So we definitely had some pros and more than a few cons with our multiple night stay. Overall, I do want to say that I enjoyed it, but there are definitely things to be aware of before committing to a reservation and am overnight stay.
The pros:
The room was really quiet, we didn't hear our neighbors at all, only the normal sounds of the ocean. The beds were really comfortable! It's very pet friendly, which can be a hard thing to find anymore. The front desk agents were very nice... when they were actually there at the desk, which wasn't often.
The cons:
Parking is very limited, and the parking spots are FAR too small for anything other than a compact. Driving a truck? Good luck - you'll need it. When we checked in there were customers fighting in the lobby, to the point where it looked like it was about to get physical. Not a great first impression. The lobby is closed after 10, so if you want to do any late night work, you'll have to do it in your room. Traveling with someone who sleeps at night, trying not to disturb them? You're out of luck. There's no vending other than Pepsi machines, and the vending in the lobby is very limited in selection. Breakfast was pretty flimsy, almost nothing beyond oranges, peanut butter, bagels and English muffins. Coffee lids don't fit the cups, and the coffee urns were usually empty. When they were full, they had a lot of grounds in them. Also, there's really not anywhere to sit and eat so the expectation is that you'll grab whatever you can carry and take it back to your room. It would seem more welcoming and inviting to maybe have some outside seating available so one could watch the ocean while having breakfast, I thought. The wheels fell off of the room chairs any time we moved the table and chairs out. Constantly had to put them back in. The balcony fence made of flimsy pvc. Ours was still wrapped in the remains of old warning tape, and it wasn't really a secure feeling. Police were called at least one of the nights we were there. Breakfast wasn't ready at all Tuesday morning because the front desk agent apparently overslept - breakfast was marginally late almost every day we were there. Squeaky room doors. VERY squeaky. Good luck not waking everyone up if you need to leave. Refrigerator kept defrosting, leaking water onto the carpet. The underground parking garage looks like it's falling apart, broken washing machines in one of the spots, garbage in others and it just didn't look like it was well maintained. Coming out of it is at an extreme incline, so much so that you can't see vehicles parked in front of you so you almost have to feel your way out and hope that you don't hit anyone or scrape your cat to pieces on the cement walls. The front desk was hardly staffed even in daytime hours, usually nobody to be found. Several times I went down looking for various bits of assistance and even after ringing the bell, nobody showed up. I finally gave up and left. Housekeeping won't do any room service unless you specifically ask at the front desk. While they are pet friendly the pet fee is $25 a day! Most other hotels have a one time pet fee regardless of how long you stay ($30-$50), so you can imagine how quickly this fee piles up if you're staying there for an extended amount of time. I needed to leave early this morning and had to wake up the staff at 6:30 AM in order to come to the desk and get me a receipt for my stay.
With those caveats in mind, I do have to reiterate that I really liked the room, the bed was amazing and it was really quiet. Phenomenal view, the staff really was friendly and overall it was pretty peaceful, these issues notwithstanding. It seems really unusual to not have an open lobby and 24 hour desk service; I felt guilty about having to ask for what would be considered run of the mill procedure at almost any other hotel.
Overall it was acceptable. Room & bed were very much...
Read moreI stayed at the Siletz Bay Beachfront Hotel for 2 nights in August of 2024. I’ll start out with the things that I loved because I don’t want to brow beat something that is being worked on currently.
The staff were amazing. Everybody was incredibly kind and friendly. The manager had the opportunity to charge me a huge fee because of a misunderstanding on my part when I booked through Expedia for the first time. I thought I had booked a pet friendly room and that our dogs would automatically be “registered” since I included them on my info for Expedia. That wasn’t the case it seems. So, instead of talking down to me or making a huge deal out of it the manager asked me to come to the front desk and explained what the problems were especially since we then had dogs in a non pet friendly room. She was very kind about everything and had me register the pets and helped me with cutting down the fee and making things right for both parties which I appreciated so much. She even asked to meet the puppies and gave them treats. It could have been a disastrous occurrence that she minimized. Again, absolutely amazing. I feel like most other places would have taken me to the wood shed and bled me for every red cent they could. I won’t be making assumptions about what Expedia does and does not notify them of from now on. If I could give the staff more than 5 stars I would absolutely do it.
The location is absolutely stunning. You have access to the beach right off the back balconies on the lower levels. Amazing view. Beautiful sunset. Off the main road so it’s quiet and serene the entire stay. Plus, being centrally located, there are plenty of places to eat and shop within walking distance. You could throw a rock and hit MO’s which is a pretty prevalent sea food restaurant on the Oregon coastline. There is a bar and grill just 5 minutes walking up the road that has a Bloody Mary bar on Saturday and Sunday from 9-5 where they give you a glass with the liquor and you can build your Bloody Mary however you see fit. Exquisite 😂
Now, for the less than great part. The rooms are seriously in need of a remodel or at least a face lift. I had stayed in the Luxury Suite Single King with Jacuzzi. I’m not sure what the other rooms look like compared to this one but if it’s titled luxury then I’m sure that bodes well. The carpet had a pretty sizable tear right down the middle where the carpet met the tile for the Jacuzzi. No way you could miss it. It was one of the first things that I noticed when I walked in to the room. Even if there wasn’t a tear in the carpet you could tell that it is extremely old in terms of wear and tear. The carpet less loose and stretched out in areas causing ripples that were super noticeable. When I walked in to the turn the light on, the actual light switch cover fell off because no one had put screws back in it when they either changed the cover or changed the switch. The giant florescent light above the double vanity sink is all out of whack. There were a couple times I flipped the switch to turn it on and it took so long to actual fire up that I had forgotten I had turned it on when it finally lit up. If I remember right, one of the times was about 20 minutes later when it actually lit up. The bed was an absolute lump of a bed. Extra hard mattresses with a lumpy cotton mattresses protector pulled over it. The sheets and comforter felt like they were starched and I don’t know how old they actually were. There were other small items but at this point I’m starting to beat the proverbial dead horse.
All in all, I really enjoyed my stay and I will absolutely stay there again in the future. I’d be more than happy to increase the google rating if there was a bit of maintenance done on the hotel to make it feel as luxurious...
Read moreOYO ROOMS IS A TERRIBLE BOOKING AGENCY! I so wanted to post a better review, but the experiences I have had with OYO has made this impossible.
First of all- the good: *the Location- Right on the beach and so close to the water! *the Room Layout- nice space with a loveseat, table with chairs and a coffee table next to the sliding door opening onto a balcony- and with two queen beds made for plenty of room for our stay. *the Front Desk Staff- I realize that some of you had trouble with on-site staff- but we were met with friendly people who took good care of us and were professional and helpful in every interaction. *Balcony Room- worth the upgrade! *Breakfast - nothing special, but for the price of the rooms and not expecting much- was a nice little snack before heading out for a real meal or on the beach. *Dog Friendly- never felt an issue with our dog in tow. A station out front supplied bags for cleanup (which were always stocked) and Zeke absolutely loved hanging out on the balcony. *Parking - being on a very busy beach and with apparently limited parking- we never had trouble finding a spot! (keep in mind they are next door to Mo's!)
Now, for the bad- in no particular order: *OYO ROOMS CUSTOMER SERVICE IS TERRIBLE! I have called multiple times - first to change my room (they cannot do that) and then after our stay trying to get my deposit back- to which I have had no luck in over a month. Calling about your existing reservation gets you hung up on and the credit card merchant contact info lists their phone number as 123456789. The only way to talk to them is to select 1 to make a new booking and ask to be transferred. (not that they can fix anything) *Smoking area is right next to the side entry door- and as others have mentioned- the smoke drifts right in and down the halls. Disappointing.
Neutral, but worth mention: The furniture is worn and a bit "tired" but that may be a result of our stay in a pet room. Water damage on some interior "woodwork" and furniture caused localized swelling and wasn't the best impression- but was still functional. Sheets and pillowcases were clean and stain free- and pillows were fairly new. Some upholstered surfaces could use a cleaning, but the carpet had been recently shampooed in our room. (Resulting in a damp smell the first night) Rooms were actually pretty quiet and with the windows open to hear the ocean, we didn't have problems with noise.
All in all- and with realistic expectations we would stay here again if we didn't have to deal with OYO.
UPDATE: I contacted the hotel through the email they gave in their response to this review and they still haven't refunded...
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