Salvage Warehouse — Local services in Lincoln

I have purchased various items from them since 2016. Today they lost a loyal customer. Reason why they delivered a dryer to my home , and in the process of removing the old dryer and installing the new one they unplugged my deep freezer. Did not realize that they had done so when I went to pull some hamburger. I called the store, told them what happened and they would talk to drivers and call next day. The didn’t and so I called back today, and they told me the same thing but would pass on to the General Manager. He called later in the afternoon , told him the situation and asked what would be done about my loss. Matt the General Manager proceeded to tell me it wasn’t his driver and that they would have no reason to unplug it.When I told him they had moved my freezer to take the old and put in the new, he still said the drivers didn’t do it. He was basically calling me a liar. I have no children or pets in my home that could have done it, and I don’t have anyone else that had come to my home. And that I only go to my basement to do laundry, and I hadn’t needed anything from my freezer until this past Sunday. And he also laughed when I said my money doesn’t grow on trees and that with the cost of food, something needs to be done. He just laughed and said my money doesn’t grow on trees either and that he was sorry it happened, but there was nothing he could do. So do not allow the delivery drivers be alone while making a delivery as if anything happen they will not admit their mistake and screw you over like they did me. I lost a total amount of $200 dollar’s worth of food that I had to throw away tonight. Very unhappy customer, will never purchase another thing from them. As they are lacking in customer service skills , and I have been in customer service over 20 years. I included photos to prove what they had done and everything I had lost. And I hope and pray my freezer will work as there was blood leaking from the...

Found a previously owned electric recliner to replace a worn one of my son and daughter-in-laws that I’d purchased at ShopKo more than ten years ago. The ShopKo one was $400 and beautiful soft pleather but now showing wear on the seat and arms but still comfortable and attractive at a glance.

Salvage Center purchased was great floor to seat height so you don’t feel like it swallows you up and you have to claw your way out of it. It’s firm but you also melt into it like butter. Rich chocolate brown but for a sale price of $200. Better than the brand new ShopKo version all things considered. And I was told each piece of furniture gets 30 min of deep cleaning before it goes on sale. The material was fresh and soft as velvet. What a find.

I also bought a beautiful ornately decorated straight chair to sit on in my bedroom when I put on my socks and shoes. Very sturdy and classy, it makes me feel like a Queen just looking at it.

Saw many French Door refrigerators that the worker said were donated as customers like myself had recently upgraded to brand new $3000 models.

Also saw a new queen size mattress I intend to go back and check out that was for less than $600 similar to the ones I’s seen recently at the At Home Store on South 27th. They also had a beautiful grey toddler bed on sale for $119 that was sold by the time I returned. Shoot!!

I’ve been enjoying my new Ashley Furniture recliner that I bought at the Salvage Center a few years ago to replace my Slumberland Italian Leather one which I loved but my 2yr old great nephew with autism broke, knee bouncing in it for 10 months in 2020 while they stayed with me.

Lots to look at, modern and classic pieces. The staff are all helpful, warm and friendly. Their service keeps me coming back.

K...

The only thing I liked about this place were the options. Went in with my GF and found a couch that we really liked but then we kept being followed when we wanted to keep looking around. We were pestered the entire time even though there were other people there and it became annoying but we decided to get the couch. They said it would be a whopping 90$ for delivery even though we only lived a couple miles away which seemed steep to me but we figured it would at least be less hassle. They couldn't give me any time frame on delivery except for the day off and they would call early in morning which meant we couldn't take care of plans as it was scheduled for Saturday. Day of they claimed to have come by but myself and my GF never saw a truck, never heard any knocks not anything. I called to ask where they were only to find that they claimed to have come by and SEEN people inside, HEARD people inside, allegedly knocked on the door but then they left and took the couch back. Asked them to delivery it as we were still there and had been the whole time and explained we hadn't seen any sign of them but they stated they couldn't come back even though we were still in the windows of when they said they would deliver it and also that it would cost ANOTHER 90$ for them to come back a different day. Regardless to say, we will not be using them ever again and we didn't appreciate the rude attitude they had when we returned with a family truck to just take it ourselves. They seem to only care about getting money and dont work...