Design Electronics — Local services in Little Falls

I will start out with that. I am very disappointed. I have been doing business with Steve and his family for over 20 years. If ever there was an issue, they took care of it I recently purchased a new dishwasher and it leaked on the floor. Service came out and told me that it was a recall from the manufacture and the fix for it is to put silicone inside the tub where it meets the door. Well, that lasted approximately a month and I have water on my floor again. When I called, I told them I wanted A permanent fix not silicone that will wash/wear away in time Because it is new, it is under warranty. Who will come and fix it once the silicone falls out and the warranty is gone? When I told them this was not up to my expectations, they gave me the number to the company and said they wash their hands of it. It is between me and the company. This is not why I purchased locally. If manufacturer issues have to be handled directly with the company rather than with the service provider, I might as well go to a big box store and buy at a discount. Previously designed electronics would have stood behind what they sold. It is evident that once it’s in your home, it’s...

Employees took almost 2 hrs to figure out ho to port over a ph# from one carrier phone to a Verizon phone. At first didn't even think it could be done. I think Verizon just hires morons. Last time at a Verizon store it took almost 45 mins for them to reprint a proof of purchase receipt...and took 2 trips to the same store because first time receipt had no phone...

Great place with very nice staff. They also have a decent number of appliances and things like that in store so if you are looking for washers or dryers or Stoves or fridges etc they have some to choose from! They also install if you need them to do that as well which is a bonus if you dont know what you're doing with appliances like...