Both times I was here I was immediately greeted when I entered the door despite all the workers being busy with other customers. My wait was only a few minutes and then I had the undivided attention of Will (1st visit) and Shaun (2nd visit). I saw how the team helped each other with questions, supported each other willingly, and patiently helped all customers. Will found a couple ways to reduce my monthly bill and helped me purchase a new phone. Shaun helped me when I picked up my phone and transferred everything from my old phone seamlessly. He answered all my questions. Both times I visited I left content ( not my usual experience when in other Verizon stores in the past. ) I will definitely share my positive experience at this store with other...
Read moreKayla was excellent and patient explaining our new plan and offers. The other 2 guys there were helpful too. Very friendly and know the products! My husband and I both upgraded to S24 and S24+. Just one suggestion and that is this. I like and accepted the Tablet deal but they were out of stock that day. It's coming in a couple days, though when advertising a deal, it would make sense to have enough on hand so customers aren't disappointed and have to make another trip back to the store...
Read moreKatelyn is absolutely AMAZING! I can't recommend her enough to anyone in need of a new phone. From start to finish, she was incredibly helpful, knowledgeable, and patient. She explained everything clearly, answered all my questions with confidence, and made the whole process easy and stress-free. On top of that, she was genuinely sweet and approachable, you can tell she really cares about helping people. If you want top-notch service with a smile, go...
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