Danca Furniture store — Local services in Little Rock

We went in a few weeks ago to look at a couch I saw on Facebook. We measured it and then went home to make sure it would fit. They posted a pre Labor Day sale with the couch I liked so my husband asked about price. He was quoted a price and we decided to go get the couch today. When we said we wanted the couch at the price that was quoted the gentleman on the floor had to call someone to verify. That man said he didn’t quote that price, but the gentleman on the floor told him yes it’s on their messages. He had us send a picture and then said oh, yes I said that. We should have left then, but we didn’t. The gentleman on the floor rings up the couch and charges our card. We get notification on our phones anytime our cards are charged. They then tell us there wasn’t a charge that went through. I pull up our account online and show the charge. We call our credit card company and they verify the charge. Still we are told no and they refuse to give us the couch. We are disputing with out credit...

Let me tell you about my good experience at Danca Furniture. I had been looking for a couch for quite awhile. I wasn’t particularly even planning to buy that day, but we saw the furniture store in the shopping center and my daughter and I decided to browse around. I found just the very couch I had been wanting! I knew the minute I saw it. I was pleased to find that it was nice-looking, comfortable, great quality, AND a great price! It is a large store with a lot of different choices. On top of that, I received the best customer service I’ve had in several years anywhere. I have noticed so many places since the 2020 Covid outbreak have not been very service-oriented. (I have heard many other people talk about that as a general problem going on in our country right now. ) I can assure you that the people at Danca Furniture cared about my experience. In the future, I will be going there first when I need to buy...

We purchased a sectional from Danca this weekend, and it was a great experience. Unlike other local stores, we didn’t have a sales associate follow us constantly or pressure us. Everyone was friendly, introduced themselves, and allowed us to browse until we found pieces we were interested in. They delivered our purchase the next day, and we had an unfortunate mishap involving a cord getting pinched in the power recliner, severing the wires. The store quickly sent someone to our home to replace the power cord and ensure everything functioned. We cannot say enough good things about Danca Furniture...