The Fix in Walmart Livermore — Local services in Livermore

I brought my phone in for a screen repair since the touch capability had gone from the top portion of the screen. He had to order the screen, and so I brought it back the next day and he got the screen fixed.

However, I ended up with two issues: 1) the touch screen registers phantom touches now, and 2) he broke my phone's my phone's ability to charge with a cable. The phone will recognize it's connected, but then no charging happens.

I brought the phone back to get that fixed (third visit), but he couldn't fix it. He said he had to order a part, but it didn't come when he said and he kept delaying. I was visiting from out of town, so finally I was leaving and he said he'd get the part shipped to me. Well, it never arrived so although I have a new screen, I'll now spend more money getting the charging repaired. With all the good reviews, I thought this was the place to go, but I'm not sure this guy knows...

I had two of my devices fixed here yesterday, one iPad and one 14pro max iPad were completely broken, they were not working, the screen touch was moving by itself, they fixed it very well and I dropped my phone while getting in the car, the car ran over it, the back and front were completely shattered, they fixed it in 20 minutes and the back in three hours, they delivered the phone to me as good as new and they did it at a very affordable price and in a very short time. I went to the Apple store and they told me they cannot repair my phone, they said you have to buy a new one. But I did not want to lose my important information on my phone and I asked this store. I found this place by chance, I had gone shopping at Walmart. I go there all the time but they said they were newly opened. Very friendly people work there, I recommend everyone to go there....

I was told it would take 3 days to order parts after a small deposit. It ended up taking 2 weeks with several calls from me along the way and more promises of a few more days and/or a promise of a call back which never happened. After almost cancelling and ask for my deposit back, the part finally arrived. Upon going to have the part replaced, after installing the new part they let me know that the screen was now broken. The screen was NOT broken prior to having new part installed. Now with a broken screen, I have to pay more money to fix....I don't think so. I paid my balance and left with no acceptance of responsibility or resolution without me having to...