I bought an entry-level bike from a department store and wanted to upgrade it. I visited several shops, but everyone else gave me excuses—except Charles & Jeff. These guys are super knowledgeable, honest, and truly care about their customers. They did a complete rebuild on my bike and made every upgrade I wanted happen.
If you’re looking for a trustworthy bike shop, don’t waste your time anywhere else. Go straight to Charles & Jeff—you won’t regret it. I’m so glad I found this place. Customer...
Read moreAmazing experience at Excite Bikes. I was down south to visit family and took my dad’s 1996 Stumpjumper out of storage. Charles and Jeff helped bring it new life. They were spectacularly helpful and communicative. They had the right parts for a great price and their skills and quick service saved me a ton of trouble and money. If you’re in the area, I highly recommend them. And if even if you’re from out of town, you can trust that they’ll give you a square deal. Wish I could rate them higher...
Read moreCharles is a super knowledgeable guy! My wife and I are just getting into mountain biking and stopped in for some bikes. Not only did Charles help us pick out the right bikes for us, he answered all 122 questions that I had. Charles then took it a step above and informed us of a lot of the trails in the area and how to find out if they are open. Charles is a stand up guy that is super family oriented and his passion for the sport is clearly seen.
We will continue to go back for...
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