I went to buy waterbase lub, they showed me a new one and recommended it as a new product which according to them it was better than any other product sold before. I bought it instead of the brand which I regularly use, and since my home is far away from this store, I bought two of that in order to saveing time and commuting. After using, I found that the product was the worst which I had ever used, it left a foamy dirty white residuel on skin and made the skin dry!! Two days later I went to store to change or return it but someone who was there didnt ask or pay attention to my complain and reasons and just kept on repeating âwe can not change or return!â I left the lubs in the store and got out of there. Please be very careful in buying chemicals from this store, because they donât care what you are looking for or which product will not affect your health in negative way, they only are looking to which product they want to sell you and...
   Read moreThis store's Lodi location boasts an impressive and well-curated selection of glassware, smoking accessories and related novelties. I was incredibly impressed with Kelly's customer service skills--blown away, actually: it would not be an exaggeration to say that she provided me with one of the best experiences I've ever had as a customer at any store period.
She is unwaveringly kind, helpful, knowledgeable, generous, and warmly welcoming--she goes above and beyond in every sense of the phrase. After going to the Lodi location twice, Kelly has made me into a life-long customer. I commend her for her professionalism and for her amazingly useful, thorough knowledge of the products she works with. Thank...
   Read moreI couldnât be more satisfied with the customer service I received tonight. The staff was welcoming and attentive to any questions or concerns I had. I was shown and thoroughly informed on any product I had interest in. I was assisted by an awesome girl named Vicky. She made my experience shopping for my first sex toy exciting, rather then overwhelming. The employees even stayed open a little after closing time to make sure I was pleased with my purchase. From when I first entered the store all the way to the end the employees kept that same upbeat energy. Place was also super clean & had a wide variety. I highly recommend coming to this store if you havenât already. Iâll most definitely...
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