Around a year ago I bought a refurbished Surface Pro through Best Buy, and a few months ago it got stuck in a restarting loop and I couldn't get it to boot up. Geek Squad at Best Buy told me they couldn't help. I was convinced I was screwed, and I started shopping around for a new laptop.
I went to look at what PCs Unlimited had, and after telling Mary what happened she suggested I bring in my laptop. Less than a day later she had it working. It's running as well as it ever has.
It would have cost me $749 to send this back to Microsoft, but Mary got Windows reinstalled for $100 plus tax.
I expected I'd have to spend several hundred dollars and get a new laptop. Instead, I got my own laptop back, running like new, and for less than Geek Squad would have charged had they cared to work on it. I can't remember the last time I've been so happy with any customer experience. I will definitely be back for any...
Read moreAmazing computer repair / shop, I went and ordered a custom built PC and it was done within a few days! After I took it home and it seemed to have temperature issues, (I7 CPU, so expected) I contacted them and they immediately offered to take a look at it and install different cooling. Great communication, and the PC works fantastic. Definitely go here! (ignore all the low star reviews, they're all about scheduling stuff but this is a local shop, they open when they...
Read moreI came in with a shattered laptop screen and was told the new screen would need to be ordered and would take about 4-5 days to ship. We had a massive winter storm the following day and so I didn't expect it to come for another week or so. However, it still managed to come within that time frame. Once I brought in my computer I was able to have it back the same day! Mary is fantastic and the service was much quicker...
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