California Pet Center — Local services in Los Angeles

I came in with my girlfriend last Saturday, looking for some cat food and the two ladies on shift that day didn’t even acknowledge us. They just stayed sitting behind the counter talking. With my background of working in sales and in a service based industry, I understand the importance of great customer service. Engaging with the customers is how you build long term relationships. On the flip side, completely ignoring customers that come in is the fastest way to not have people returning to spend money. So in conclusion I will say this, I loved the place, the products and will possibly make one more attempt to spend my hard earned money there but if the staff doesn’t get better at their customer service I won’t ever come back again. There’s no way they should be ignoring people interested in spending...

The Pet Center in Woodland Hills solved a food problem my dog Mickey has had for years. I could hear his stomach roiling from across the room. He wouldn't eat anything, treats, cheese, nothing. I got pills from our vet that helped some but not always. I explained this to the owner of The Pet Center and he recommended Nulo dry dog food. It feels like I have a new dog. No more stomach problems. What a relief dealing with someone who knows about all the food he sells AND how it is going to work for my dog. Since my dog is family, this is where I'll be buying products from now on....

Was recommended by a friend who is a dog trainer. The staff here are extremely helpful, and took a lot of time with me to show me the different food options in my approximate price range, make suggestions based on information about my pet, and even gave me a few free samples. They reassured me that they will take back open bags of food if my dog starts refusing to eat it. Thankfully, my dog loves the Canine Caviar made from mutton, and I haven't had that problem. They also have a loyalty rewards type of program where you get a free bag after buying a certain number...