Italian Kitchen Design — Local services in Los Angeles

Stay away from this company! We’ve been waiting for months for our defective cabinets to be replaced and special orders to arrive (we were required to pay the remaining of our contract upfront even though our contract specified it would only be due upon installation. We were also told nothing was happening in China because of the Chinese New Years - way before the chinese new year happened) and Adriana (in charge of the warehouse) is simply terrible at answering texts, emails or returning calls. Their material looks cheap and defectful (even though they went to the house the measurements are still off) and I’m not convinced that they will provide any customer service if and...

Original installation of kitchen and closets done before we purchased home from builder. For two years, thru small repairs, IKD was responsive and good. This winter a closet rod fell down because holder was stripped of thread for tight screwing. If you have right parts, the fix is 60 seconds. Could not get any response for part from IKD. I begged. Finally, referred to ex-employee who got part and I had to drive to Studio City to get it. Showroom for IKD is five...

The crew was very nice but the company was not very consistent on the response. Found most of are cabinets not to be properly aligned and the color match for some of the...