WM - Waste Transfer & Recycling — Local services in Los Angeles

Okay service as long as your driver is responsible. Our driver broke wheels on 2 cans and then refused to pickup. Also we work in a small alley. Driver will block entire alley for 10 minutes and we are unable to pull into our businesses. Hit or miss very expensive. It's now six months later, and we still have a broken can and haven't had a pickup in over a month. Terrible service. Update: after six and a half months, the can finally got fixed because I refused to pay the bill. But I got no credit for all of the weeks that they did not pick up our trash because of the can that they broke. And I've made numerous calls and numerous requests, and I have heard 0 nothing. The only time we hear from them is as if my bill...

Ever since I started the compost in October 2023, WM forgets to pick up the green bin. I’ve called numerous times times to pick it. This last time I called twice to come pick up the same smelling bin. All receptionist that I’ve talked to tells me the same thing, call us back if it happens again. I don’t know what to do anymore. I’m tired of having to call you guys and remind you of your job. I’ve never had a problem with the trash or recycle bins. I really need you guys to fix...

The Film Industry in Los Angeles recently was hit by two strikes that affected everyone in the business. Our effects shop had to stop work and lay off crew which meant little if any trash was being produced. When we requested to Waste Management that our trash pickup service be suspended for a month, we were told no, it could not. I don't understand how this request is any different than someone in a residential situation going on vacation and suspending service for...