O'Reilly Auto Parts — Local services in Louisville

I pulled into orileys Auto Parts with my car running at about 260 I pop my hood to let my engine cool off so I can diagnose what the problem is the day before I purchased a water pump gasket and some gasket seal I thought I had fixed my car by replacing the cooling elbows but on the way home from work my car started overheating so I went to orileys I still buy my car for 5 minutes while it was cooling off and one of the guys came outside and said hey bro are you going to buy something because if not you gotta go I replied to this gentleman by saying no I'm not going to buy anything however I have $100 worth of parts in my front seat that I might decide to return that I was waiting on my car to cool down so I can figure out exactly what I needed and didn't need the gentleman proceeded to tell me that I had to leave that I was loitering on his property after asking for the manager the manager comes outside and states that his employee was correct in telling me to leave because I was exhibiting suspicious activity my hood was popped in there was a trailer water leaking from under my car how is that suspicious I look around the parking lot and there are other people in the parking lot sitting in her car talking on the phone hanging out behind the building smoking cigarettes and at that point I notice that I am the only Caucasian person on the premises if you are Caucasian you are not welcome in the store I have had multiple problems in this store they are very rude they are racist and they are unprofessional unless you are African American. the fact that an employee from orileys Auto Parts approached me with "hey bro are you going to buy something if not you have to go" instead of saying" excuse me sir is there anything I can help you with" is unacceptable.. the fact that the manager backed his employees unprofessional ethic is inexcusable.....I will never shop at any orileys again. The worst part about this is that I have been doing business with this store for...

I stopped by the store on 2100 Broadway to get a check engine light reader done to see the problem. There were 3 register workers and only 1 was helping a customer. I stood there waiting for 10 minutes. while the other 2 played on there phones. I was told that they don't have any that they haven't been delivered yet. Went to another Oreillys and there machine was a handheld that they always have on hand. It made me feel like they didn't want to help me because of my race because I was the only white...

I just got turned on to them this year and I'm very excited because I've been going to AutoZone for years and I feel like they've been taking my money they don't have consideration for the people down there but when I step into O'Reilly's they're either greeting me are paying close attention to me to assist me quick fast in a hurry and I always refer them to others what a blessing to have them in my neighborhood that been there so many years and I didn't even know they were there thanks O'Reilly...