This review is specific to the solo employee that was working at Windsor yesterday. As another reviewer said, the store was packed with girls in need of hoco dresses. Being the only employee working caused so many issues, such as the need to close the dressing rooms. The young employee, I believe she said her name was Passion, was kind, courteous, interested in the girls needs, efficient, patient and kept a completely positive attitude and calm persona in the complete chaos of the store. She ran the store, on her own, on one of their busiest days while dealing with attitudes from shoppers over situations that were out of her control. Windsor should consider themselves lucky to have such a skilled employee. I thank Passion for showing up to work and...
Read moreI recently went to Windsor for homecoming dress shopping with my family, and while the dress selection was decent, the fitting room situation was a disaster. The line for the fitting room stretched all the way through the store from front to back. To make things worse, half of the fitting rooms were closed, which didn’t make any sense, especially on a busy Sunday afternoon during homecoming season. We waited in line for an hour, only for them to suddenly open the rest of the fitting rooms when we finally reached the front. The entire wait felt completely unnecessary and poorly managed. Overall, a really...
Read moreA girl there with pink hair helped me, I wish I got her name, but she was absolutely so sweet and kind and helped me pick a pair of shoes out for a wedding. My original pair never arrived so we had to rush to the mall before close. We need more retail employees like her in the world! Coming from someone who has worked retail for a long time, she helped someone coming In 20 mins before close just as she would someone shopping during normal hours. she greeted me with a smile and was more than happy to help! Much respect for her, and 5 stars! Give that...
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