Banter by Piercing Pagoda — Local services in Lower Allen

I can give them zero star if there is an option. I visited here 15 days ago from today to do my 2 years old daughter's ear piercing. They sold me the insurance saying they will cover anything happens in future. I visited there today because my daughter pull off the earrings on the day 3 of her pierce. Today they charge me extra 45 dollors to pierce one ear, saying the insurance won't cover it. They told me insurance only cover broken rings. I have that enough sense that the metel won't get broke because it is damn metal. They dont give me this explaination before i buy their insurance. This is wrong that you guys are making money with fraud. I said i want to talk to manager, she came to talk to me, her name is preciella, she said this is how they do business. I would never consider this kind of rude manager if i own customer service business. She said, The review doenot make any difference to them. You should know that metal wont get broke for which you guys are compelling customer to buy it. I would never visit the store in future because i work hard to make money. I dont make money to make fraud...

I had the BEST experience at Banter by Piercing Pagoda in Capital City Mall thanks to Eric!

From the moment I stepped up, Eric brought the perfect mix of professionalism, chill vibes, and expert skill. He explained every detail, made me feel comfortable, and honestly? His energy is unmatched.

Piercing? Flawless. Vibes? Immaculate. The space was super clean, stylish, and had so many gorgeous jewelry options — I was literally in sparkle heaven.

Now listen up—Eric is THAT guy. He genuinely cares, takes pride in his work, and makes the whole experience feel special. Whether it’s your first time or you're a seasoned piercee, GO TO ERIC.

10/10, highly recommend! Thank you, Eric, for keeping it real and helping me shine brighter!

✨⭐️✨⭐️✨ #PiercedByEric #CapitalCityMallGlowUp #BanterByPiercingPagoda #SupportTheBest...

People check your receipts. I purchased 5 items, and everything was BOGO %75 off. They actually only took 62.5% off as well as added $60 of extra service charges that I didn't agree to. I discovered them in my receipt when I was driving and wondering why I paid $350 when 2 items were supposed to be %75 percent off! Such a hassle to have to go all the way back now wait for a refund in my card. NOT happy !!! I feel bad for all the people that don't look at their receipts . FASLE ADVERTISING and STEAL MONEY !! Tomorrow they will hear a war full and I will be call...