Michael's Jewelers — Local services in Lower Makefield Township

If you’re looking for amazing selection, outstanding quality, and flawless customer service then look no further. I’ve come to Michael’s jewelers several times over the last few years and every time I’m blown away. Their knowledgeable staff and amazing selection make it the ideal place to go for simple gifts all the way to extraordinary pieces.

Most recently I had the privilege of working with Bill to design and create an amazing engagement ring for my fiancé Kait. Bill has been amazing to work with in the past and this time was no different. His knowledge is exceptional and his ability to source the stone I wanted was incredible. I had a vision in my head and provided him with examples of what I was looking for and he knocked it out of the park and made it come to life. I couldn’t have asked for a better outcome and more importantly a better person to work with. Bill and I have talked endlessly about watches in the past but this was the first time I worked with him on a custom piece and he blew me away. Not only was his service top notch but he stayed within my budget and was very open and honest about the pricing. He already has visions for the custom wedding band that will match the ring and I can’t wait to see what he comes up with! Bill, I couldn’t have done this without you! You’re the man, thanks for exceptional service and a breathtaking ring. You’re the go to guy for a reason. Kait LOVES it and I couldn’t be happier with it. We will be back soon to design...

After shopping for a few weeks already with not much luck, I contacted several jewelers online with what i was looking for but had yet to find what I wanted. Julia got back same day with appt time. She listened to everything I asked for and reviewed several diamonds but nothing quite right. She promised to locate a diamond possessing all characteristics I was looking for and contact me.

Next day or two she called and told me they located one and I went back to see. It was the diamond I wanted and came in lower than the quote I had received. We narrowed down styles of bands and settings with help from several workers. That’s when I still couldn’t decide, so they offered to design the ring to my exact wishes. I told them a date I needed it by, they worked it into the schedule to meet my timeline with no issues. During process they sent visual specs for me to approve before the ring was started. I called to discuss and Julia did a great job to listen and explain all I asked.

Finally the day came I went to pick up, ring was what I had hoped and more. My shopping was over, but still had to hope my girlfriend would love it. All sales associates said it was beautiful and made me relax about my choices. Once my girlfriend saw it, she said yes and became my fiancée. Several months later my fiancée still smiles when looking at it and seeing it sparkle. Michael’s Jewelers met an exceeded my expectations on this very scary purchase.i could not be more pleased with...

Wow! I had the BEST customer experience at Michael's. I was looking for a memorable necklace for my daughter for her 16th birthday and was so fortunate to have Steph help me. We looked up some options I was considering in a book but pivoted to something in the showcase that was so much better. My daughter prefers yellow gold to white gold and they only had the white gold in the case. But Steph happened to be wearing the exact piece I was looking for and helped me order it. She said it usually took a few weeks to arrive and since my daughter's birthday is coming up, she not only printed a COLOR photo of the necklace, but put it in a gift box for me so that I would have something for my daughter to open on her birthday!

But wait, there's more: She told me she would order it first thing the next morning as it was late in the afternoon and ask to rush deliver it for me. At 10am the next morning I got a message that my purchase had ARRIVED at the store! She had ordered it the night before and had it overnighted to the store. Just totally above and beyond and I am so thankful for Steph's advice, kindness, and hard work to make my daughter's 16th birthday gift memorable.

I strongly recommend Michael's Jewelers in...