I first went to Mattress Warehouse before this outlet. At Mattress Warehouse, even though the store was empty, did not have stellar customer service - the guy was nice enough but seemed like he couldn't be bothered with us. I went to Mattress Outlet hoping for competitive prices. Mattress Outlet not only had competitive prices, but EXCELLENT customer service. The guy working was so sweet & attentive, but not pushy. It's the kind of situation that I would shop there over Mattress Warehouse even if the prices weren't better, just because of the service. I got a great deal & I would go there for all my mattress needs! As a student, I got a nice twin size with a box set & frame for 280. Delivery is an extra forty. At Mattress Warehouse, I was offered a crappier pillow top mattress (with box set & frame) for the same price, with delivery being an extra seventy. The choice is...
Ā Ā Ā Read moreHaving moved our friend in to an apartment after a delay with the lease, there was not much time, she was still needing a mattress though. Most places were wanting ro meet the next day. Having to get back to Florida, those weren't an option. Tre, at Mattress Outlet Of Lynchburg, stated they would be open, considering it was getting late. There were 3 options, with the twin mattress, to choose from. Tre presented all our choices well. With no pressure or upsell tactics. We made our choice, and we were out the door, I'd say in less than 10 minutes. It was a seamless purchase. Tre provided great customer service and an ideal business model. Considering everyone else is making excuses. Tre was getting the job done. Need a mattress? This is the place to go too. See Tre, he'll...
Ā Ā Ā Read moreThey have a variety of beds that are reasonably priced, they deliver which is a perk. However the older gentleman who dropped the bed off seemed to have a chip on his shoulder. I greeted him at the door "hey how r u today"? The response i got was " did the manager who sold u this bed know how far it was"?. "Yes sir we told him approx 38mins from the place." then he asked how he was supposed to get out of here?.. I explained how to nicely.. I dont know if they have a limit/mileage to how far they deliver but nothing was said to us at the time of the sale. Its ok i chalked it up to him being a grumpy old man who was having a bad day. No worries we will def buy another bed if and when we need one but we will pick it...
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