Pizza Hut — Restaurant in Virginia

I am highly disappointed with the people and the service at the Waterlick Road Pizza Hut. I called at 9:09 PM tonight January 19, 2020. I placed my order for a large pepperoni and cheese stuffed crust pizza for delivery and was told that it woud be a 30 minute wait which I had no problem with the employee on the phone gave me my total and we hung up. A hour later at 10:09 PM I still had not received my order so I called the store back and asked if there had been some type of an issue or mistake and if my order was still coming at which time I was put on the phone with the manager who apologized for the wait and said that the employee who took my order originally was worng when he gave me my wait time and took 50% off of my order and told me that the delivery drive had just walked out of the store with my order saying that it was ok n the way now ( I Iive less than 3 miles from the store) at 11:09 PM it had been 2 hours since I placed my order and still no delivery driver to be seen at which time I called the store once again to find that they were closed. Again I am beyond disappointed with the employee's ability to do their job and to make it worse the Manager that I spoke to was...

Awesome people in there it's a shame that they have clowns in management that think it's a good work environment to keep it 100+ degrees in there.

They don't even have fans to keep the air moving in the place. You go in there to pick up the pizzas it's like walking into a greasy cheese sauna.

I hope the guys that are forced to sweat like that find new jobs soon, with better pay and cooler working conditions.

It just blows my mind that they had fans in this place a just few weeks ago and were like "Hey guys, we "fixed" the AC so you don't need there air to move anymore, these fans use too much electricity anyway." And yook them out.

It just makes me think that the people who run this place never have set foot in there for more then 5 mins.

If not for your people who work in there they should think of the customers that have to walk in there and are wafted in the face with a 100 degree sour grease aroma. Smelling like sweaty cheese socks or...

Will never order from this location again. I placed my order online for a medium pizza with chicken, peppers, and onions. I also ordered a Mountain Dew ice. The driver was polite but the order was wrong. I had to get a regular Mountain Dew because they didn’t put online that they no longer sold the Mountain Dew ice but it’s on the drink menu. Then I come in and open my pizza and it’s a plain cheese. I know for sure that I selected three different toppings but I’m being told that it was ordered as a plain cheese. When I finally get through on the phone they ask do I want to speak to a supervisor I say yes. She was absolutely no help at all. So now I have a pizza that I don’t eat that won’t be changed. Should have stuck to the places I know. This Pizza Hut is always a disappointment and they need...