White Rabbit Cannabis - Lynnwood Weed Dispensary — Local services in Lynnwood

Update: White Rabbit responded citing products that are shown inexpensive. These are also the exact same items this shop uses to lure new customers via menus that are not updated and review replies such as this case. These items are not normally in stock and are the only products I've ever gone in to pirchase. I feel it's very shady to use this space to promote products to trap more disgruntled customers. This shows the level of professionalism White Rabbit conducts itself with. Go elsewhere, but feel free to read on for more.

Overpriced. Not nearly as polite or customer-focused as the other two shops less than one block away.

Let's start with prices. When I ask for any cartridge, I get handed one grams that are always over $40. I will never pay more than that for a cart since that is the average price. I am sure the owner will say I am wrong, but you can go around and ask local shops yourself. $40 is the going price unless a store simply wants a higher markup. In this case. White Rabbit has A LOT of competition in the area with Kushman's next door and Puff-And-Chill across the road. Both carry carts for $40 or less every single time I have ever gone to them. Went in with my mother to look for high CBD carts and they tell me the only thing they have is one gram for over $60! Down the road, you have a ton more shops that are a five-minute bus ride away, if that. This is not the place to be in if you want to gouge your customers. Try selling cars or being a lawyer, but a pot shop does not seem a great fit for you, Mr. White.

Education is non-existent. Most of the information, minus one well-informed budtender, has been either wrong or misinformed. When cannabis is growing with the average user and new customers are being turned onto the benefits of cannabis, doling out wrong information is a big no-no. To be fair, the shop across the street never knows anything. Out of the three shops on this block, White Rabbit comes in second on knowledge.

As with many shops in the area, White Rabbit management has absolutely no clue when to update their online menus. A responsible opening manager should always update the menu daily, especially as more and more shops open very closely together. Today, for example, I saw on their menu they had at least four strains of the one cartridge I was looking for. Walk in and they have none of that, but definitely had something twice as expensive to try and sell me. This is far from bait and switch, but it is a very shady way to do business. To most customers, this is the same as advertising an item and then only offering a more expensive option, which is true bait and switch. The only thing stopping this practice from falling under bait and switch is that the menu items are not advertised.

Employees interaction is cold and stiff more often than not. Any questions about menu updates or anything store related is ALWAYS answered with an 'I don't know.' If your employees know absolutely nothing about your business, that seems to speak to a training issue or possible leadership issues. Not caring trickles down in business.

Finally, and this is just a minor annoyance, but they have two entrances. One has a banner for 'delicious munchies' featuring name brand chips and snacks. Not one munchie on site that is not cannabis-infused. The biggest annoyance here is this takes less than five minutes to fix, but the management refuses to, likely to attract cannabis users who tend to enjoy their munchies.

Now, the owner will likely reply and say I am wrong and none of this has ever happened, instead of focusing internally and trying to fix the issues. It's a bit sad when shops like this give legal cannabis a bad name, but every batch of awesome has a few bad...

not a bad, spot but from allot of other places I go, this one does seem to be on the higher side for pricing only offering a few different gardens in each price range. you try saving money and get some cheaper stuff to find out pesticides were used so instead of having quality herb for a decent price you have to jump your price range up at this point to get some good flower. it's nice when they are trying to help people with no knowledge at all, but acting like everyone that comes in has no knowledge and making up your own reasoning behind what somthing is makes you look silly and looses your credibility. I'm an avid smoker and connoisseur in fine flower, and extracts. one issue I had when testing out the bud tenders I specifically said I dont like fruity stuff and looking for more of a gassy flavor, that resembles Cookies, Larry og, or somthing along the lines of that. and was promised this stuff is fire only to smoke one joint to realize I need to roll another one...... we all have our own opinions and tolerances, and any bud tender should realize this, and not try to fill customers heads with reassuring opinions they have accumulated on their own... I come in here allot and have sampled all their prerolls, most of the flowers, and am now working on their extracts for a more in depth review. other then all that, the ethonal extracts are...

Had a very disappointing interaction today after coming here for years. Came home with a cart, wouldn't work past the first few puffs. We tried another battery. No go. Other Carts working fine. Cleaned both pens and tried again, cleaned cart. Tried different temperatures. Spent three days troubleshooting before I came in. Three budtenders came to help and they tested and examined the basically untouched cart. Proved to me over and over again, it was working- and argued with me about my trouble shooting at home. Walked me out of the store to ask me to 'test' the product on their battery, which I found disturbing as a driver. I was literally just looking for a product exchange on a product in packaging w/ receipt as advertised. Asked for my product back several times and they kept arguing even as I got frustrated. One gentleman assured me it wasn't a problem then argued with me about the battery I was using. Honestly really hurt my feelings sense one of the batteries was a white rabbit clearly pen!! Argued with me about a life time warranty on that product even though other carts working fine. Had a wonderful time buying that cart too, singing praises... You guys can do...