Doctor late on multiple times without any call. They expect you to sit with your kid in pain and really ask you to come back in two hours because the doctor is running late.They're the one who schedule and approve. Besides that they overcharge and use rates that are for how long a doctor sees you when it's actually their front receptionist/ aides who first check you and the doctor charges your insurance on a higher rate as if he was in there the whole time.
They charged us over $200 for swimmers ear while a $5 bottle would have done the job while a better practice 10 minutes away told us it was just wrong. They said we shouldn't have paid more than $25 for the simple visit and they even post their prices upfront unlike this place. When I called to find out why I had a big bill , they say call their collection agency who then directed me to the doctor bc they claimed to only charge what's ordered by the doc.
Then they get mad if you let others know of your experience on Facebook. The doctors even started commenting that I wouldn't communicate when it was them saying to call their insurance people and they couldn't help . Only after others saw their unprofessional behavior and threats to send me to a collection agency unless I messaged the doc. Now their collection agency calls from random numbers and sometimes will not answer your call backs and instead leaves a voicemail lying that we won't answer them so they're going to escalate it.
Today their guy called while I'm working and not with my phone and simply demanded as if I had insulted him with " this is x with Koppel ; YOURE GOING TO WANT TO CALL ME IMMEDIATELY. Sounds like some threat which doesn't surprise me with how the Dr practice overbills and demands you not to speak up and made some kind of comments about lawyers if I recall.
Short story , didn't pay the bill that was overcharged by more than $200 for swimmers ear. Doctors got mad I posted the conversation online for other neighbors to know and then they threatened to send us to collections if I wouldnt speak to him. This is after the two in charge wouldn't answer me on billing codes and said speak to...
Read moreFinding a caring, knowledgeable, and family-friendly pediatrician can be overwhelming, but Lyons Pediatrics Care has been a blessing for our family! From the moment we walked in, the staff was warm, welcoming, and efficient—appointments are always on time, and the environment is designed to make kids feel comfortable.
Dr. K taking the time to answer every question and providing personalized care tailored to each child’s needs. We appreciate that the clinic offers alternative vaccination schedules and works with families to make informed decisions about their children’s health.
One of the biggest advantages of LPC is their flexible scheduling, including Saturday hours (10 AM - 2 PM)—a lifesaver for busy parents. Plus, they accept most private insurance plans, including Blue Cross Blue Shield, Aetna, Cigna, and UnitedHealthcare, making quality pediatric care accessible to more families.
If you’re looking for a trusted pediatrician near Brookfield, Berwyn, La Grange, Western Springs, or surrounding areas, I highly recommend Lyons Pediatrics Care! They make every visit easy, efficient, and...
Read moreI recently had the pleasure of visiting a pediatric clinic, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by a warm and friendly staff that immediately put me at ease. The level of care and professionalism displayed by every member of the team was truly outstanding. First and foremost, the clinic's doctors and nurses demonstrated an incredible level of expertise and knowledge. They were attentive, patient, and took the time to listen to concerns. Their ability to explain medical conditions and treatment options in a clear and understandable manner was truly commendable. I felt reassured and confident in their abilities to provide the best care possible. The clinic itself was immaculate, creating a calming environment for both children and parents alike. The waiting area was thoughtfully designed with toys, books, and colorful decorations, ensuring that children felt comfortable and entertained. The examination rooms were clean, well-equipped, and created a child-friendly atmosphere that helped ease...
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