Freeman — Local services in Lyons Township

Terrible customer service: Freeman lost our shipment and is now only paying fraction of the loss! At the annual ASCO meeting (June 2018) at McCormick Place in Chicago, we used Freeman Exhibitor and Shipping Services to deconstruct and return ship our exhibit to our office in Atlanta.

Not only has the communication around this whole process been difficult, they lost our shipment and are doing very little (nothing?) to find it. All of the items in our shipment were individually labeled with our company name, address and phone numbers attached. However, no signs of it anywhere.

Our proven damages in custom designed booth and materials is over $14,000. Freeman acknowledges that they are at fault for losing our materials. But they are not paying out more than a couple hundred $$ per small print. TERRIBLE LACK OF RESPONSIBILITY and POOR BUSINESS PRACTICES. DO NOT USE THEM IF YOU ARE...

Most Racist and Unprofessional company in the world and the people of the company has Bad attitudes and i would not recommend anybody doing business with them they are not responsible to be open and needs to be...

I'd like to compliment Freeman on the excellent service, responsiveness, and communication that has taken place pre-show and during the Inspired Home Show. A few of your standouts are James, TJ,...