Michaels — Local services in Madison

They have a decent selection of products for a craft store but they are always understaffed and underpaid. They used to accept coupons from other places and had great coupons as well but since COVID hit their coupons are not good, they will not take other stores coupons, and prices have risen like everywhere else. Price gouging is astronomical. I have seen how much they actually pay for products in the store and markup is 1000%. It's ridiculous. That was before COVID hit. Main store manager is making some...

I don't know what's with Michaels locations not having ANY fabric in this area... I think having fabric by the yard available would greatly increase their sales. And we could not find what we were looking for in the store, which was baskets. They were all out. The employees didn't greet us and didn't care about our presence. I can give them credit where it's due, though; the store was very clean and organized, more so than most craft stores I've been to. I...

Called the location prior to arriving to confirm inventory. The clerk I spoke with was asked to retain 2 items at the counter. Upon arrival found the request to have been unsuccessful in addition to the item I called to inquire about to be sold out. Dishonesty at its finest to say the least. I ended up purchasing live flowers to place on my son's gravesite and will have to travel again to...