LongHorn Steakhouse — Restaurant in Madison

The menu is easy to read and has plenty of high quality food items. You’ll know immediately LongHorn Steakhouse at 137 Grandview Blvd. in Madison, Mississippi specializes in tasty cuts of beef. The menu also serves chicken, and other main course meals. Kylee H. was our server. My party of five had three separate checks. Kylee was knowledgeable about the menu and answered our questions, and gave us the time we needed to make up our minds over our dinner selections. We started with spinach dip and pita chips. My wife makes a “mean” spinach dip so I was resisting my son’s suggestion of a spinach dip appetizer. However, I caved and ordered the spinach dip. Glad I ordered the appetizer. The dip was excellent and the chips were the perfect food to scoop the spinach. Really good choice and our friends ordered stuffed mushrooms. Excellent! My wife ordered a glass of Trinity Oaks red wine. The wine was fine. My son and I stuck with water in a tall glass with lemon. With the wine, she ordered as her main course, chicken strawberry salad and dressing. Kylee offered three choices of balsamic vinaigrette including raspberry and white. “This was a nice touch,” according to my wife. Among the three dressings at table-side was raspberry, her choice. The chicken was excellent from what my wife reported. I chose honey mustard for my dressing with my salad. The greens were crisp and fresh and I appreciated a good salad. Enjoyed the honey mustard but I advise customers to request the server put the dressing in a cup rather than on the salad. What was unusual for me as a customer is that of all the restaurants I have dined at over the years, LongHorn Steakhouse is one of the few where I had more dressing on my salad than was necessary. Usually I’ve asked for more dressing because restaurants typically scrimp on dressing. Not LongHorn. Everyone at my table had an abundance of dressing. The best combination in my mind will always be to not drown a quality salad with dressing. I want to taste the sweetness of the tomato, savor the cheese, and the crispness of the lettuce.on my tongue. All I tasted was the good dressing. I really enjoy a soft and flavorful chicken so when I saw a 12oz Parmesan Crusted Chicken, I was sold and excited about this main course. The options allowed me to order sides including the salad and I ordered sweet potato and cinnamon butter. The butter was great. The chicken with the Parmesan looked fabulous and I couldn’t wait to dig in. What struck me immediately was the taste of the chicken. I rarely salt anything I eat so I am particularly aware of salt. I can’t be totally sure salt was used in abundance, but I know this chicken had a lot of something that tasted like a heavy concentration of salt was used. The crusted Parmesan on the chicken was very good but every bite of chicken ruined the taste. After four or five bites, my taste buds were temporarily unable taste the other foods. I had to stop and just drink as much water as I could. I felt so bad because I knew the restaurant uses very good chicken and I could not enjoy all the good that was laid out for me. I generally don’t advise restaurants because I can’t tell whether my concerns are being examined in a useful way. I usually hear restaurant managers say they use salt and or pepper because customers want a lot of salt or pepper. Kylee, our server, listened attentively as I told her how I felt eating my main course. I did not say other customers would feel the same. This was strictly me feeling this way. The restaurant did comp my meal and I am grateful. I could be the only person who does not want his chicken or beef heavily salted. My son had a steak and he enjoyed it, no question. I gave him a piece of my chicken and he confirmed what I thought. “This chicken is way over salted,” he said. Enough on the chicken. Overall I gave LongHorn a high score because the food is good here and you should ask for Kylee, she’s a...

Before going to a movie, my wife and I walked into this restaurant on Monday night, June 24, 2024. The manager was extremely polite and friendly when we walked in the door. After sitting down for 5 minutes with no server and no one saying, “Someone will be right with you,” I finally got up and asked if we could get a server. I was immediately met with an attitude and a dirty look. The person who I asked just walked by and said nothing. So, I got out of my seat to find her [again] and asked her if she could send us a server, and she said, with a dirty look and attitude, “I was finding you a server!” It would’ve been nice if she had told me that the first time I asked. She told me that our server was busy serving a table of 20. We had a limited time because the movie would start in one hour. We sat back down and began waiting again. There was still no server after a reasonable time, so we got up and left. After sitting in the parking lot and researching other steak restaurants, we decided this was still where we wanted to eat because we liked Longhorn, which was close to the movie theater. So we went back in to give them another chance. When we returned, I told the same hostess that we were allowing you to make this right and that we had decided to return. She gave me another dirty look, so I asked to speak with the manager this time. As we walked through the restaurant, one of the servers greeted us with dirty looks and eye-cutting. It was clear that while we were in the parking lot, they were talking about us based on the dirty looks we received when we returned to the restaurant. The problem with this place is attitude. The service is slow, and the serving staff is rude and inattentive to customers’ needs. The food was okay, but not worth the evil looks and treatment we received from the server staff there. DON’T GO TO THIS RUDE PLACE IF YOU WANT TO BE TREATED LIKE A CUSTOMER! The only consolation was that the manager repeatedly checked on us after we sat. It still doesn’t compensate for the extremely RUDE hostess...

Our experience started off with two servers disagreeing on whose table it is standing right next to us. We had all (6 people) given our drink order and food order and after the argument we were given the new server. The new server started to read back the drink order that the original server wrote down and the drinks were wrong. So we started at the top and had to reorder everything. Our food came out randomly. Me and my 2 daughters ordered soup as our meal and they came out first. My soup was over cooked. I had the French onion which was missing the cheese over the middle of the bowl. I asked for a different soup and more bread. The apps and salads were next and still no bread. Another server brought me my soup and again asked for bread. As she walked away she said something to the fact of “I ain’t your server,I have my own tables”. Food came out and again asked for bread. No bread. There was food sides missing but our server disappeared. We finished eating and when our server reappeared she brought the missing sides and bread which no ate at this point since we were finished eating.she brought our bill and agAin never returned to the table to collect the payment . We sat at the table for an additional 15 min waiting for our server to pay the bill. My husband ended up going to the bar to get money so we could pay the exact amount and leave. After we did that we waited an additional five minutes and our server still never returned to the floor. We have eaten in this Long Horns several times and have never experienced this. The servers were not friendly and seemed annoyed by anything you asked them. They never came back to the table to check on us. Random servers brought drink refills one at a time. The hostess even showed up out of no where to bring my husband a refill. We were there Tuesday July 31st around 7pm. You can look your staff up and see who the servers were. Our food was not good which we have never had that experience at any Long Horns we have ever eaten at....