Taco Bell — Restaurant in Magna

In this age and time (with all the things going on) I am surprised to run into excellent customer service. Yes the food was perfect, but as much as corporation(s) would expect to hear that, or about how good their business and product, I'd like to point out that the associate who helped me that tonight, Bailey C. (or as the receipt says) was very professional and a caring person.

Side note: people need help, love, and caring, and for corporations to be able to help make the change, they need to focus their base foundation on conscious happiness, love towards customers. Not only in customer service, but also in the way the business(s) are ran. Now: That I (a loyal customer) suggest- why don't we go ahead and on Taco Bell tax write offs, and donations, we focus on fixing the issues of suffering and struggling, because big corporations today play the big role, and are responsible for the masses health.

Suggestions to corporate: On your next donation, donate to cancer pacients and diabetes patients to begin with, and form there on, fix the world and give back to the poor and struggling, those with continous downfall of their health. Let Taco Bell begin with it, give raises to associates, for greater competition, and watch Taco Bell get more customers because there are alot of good people out there who would support Taco Bell's large donations, (without any behind the scene abuse or mis-use of the extra money made) and what, billions of dollars? while associates get paid very little, so they have to go find "economical stability" through the wrong relations to survive now a days? specially food being expensive?

However, this is still a review, regardless of how real the message is, and what impact can it have. or else my review wasn't as...

My feelings are the same as others. Went in for breakfast. And it is kiosk order only. They have a sign up, on the front register. And I stood there, trying to get service for a good 10 minutes. They just looked at me and kept making food. I called back to them three times and was ignored. Finally, a woman sent up another employee. I told her I couldn’t figure out the breakfast order thing on the kiosk. She asked if I wanted her to help me. NO! In the time it takes her to show me, she could have already taken my order! I realize businesses are trying to push us everywhere to do our own checking out. So they can save millions of dollars by not paying employees. All in an effort to give shareholders a few more cents a share per quarter. In the meantime, we as the customers suffer, service and product wise.

I tried to figure out how to order a breakfast combo with the options I wanted for a good five minutes and gave up. Once she took my order, I asked for coffee. She told me their coffee machine was broken. Fine and dandy. But they said the same thing clear back last fall! If you aren’t gonna ever get coffee back on your menu, STOP ADVERTISING IT FOR BREAKFAST!

As consumers, we need to start standing up to diminished and nonexistent service, lack of selection and major food price increases across the board. All so the companies can increase their profit margins to record numbers. Again and again, like McDonalds charging $3 for a hash brown! I won’t be back to this location for a good long while, even though I live by it, I will go elsewhere. Maybe if I come back in a few years, things will have changed. Otherwise, I will write this place off the list. Just like Magna KFC. Not gonna accept subpar experience and...

Did drive through since the last 3 online orders were wrong whether that be forgotten items or incorrectly made items. The girl training someone on drive through cut us off in the middle of a 3 person order, we tried to add sauce and apparently she didn't have the time for us when there was only one truck behind us, who had barely pulled up. I understand drive times, having worked at taco bell in the past, however we didn't take an unusual amount of time. When we asked to add sauce at the window she huffed but did so, and when we checked before driving off the sauce wasn't in the bag. We asked for the sauce and the poor guy training closed the window while she gave obvious attitude about getting the sauce. What's wrong with expecting to get what you paid for, and what's with when a customer being nice, asking for the correct items you give attitude. It's her job to be there and get orders correct. Get her an attitude check. She needs some training on not being a witch for no reason. New guy was nice and should be acknowledged for being nice...