Cricket Wireless Authorized Retailer — Local services in Mahoning Township

At the Lehighton Pa store, associate Edwin B (who worked Saturday August 6th 2022 at 10am ) was Super Rude from when I walked in the door until I left the store. This associate should be trained in customer service. This was the Worst experience at a cricket store I have ever had. As I walked in the store he didn't greet me he said I need your id. Then I said you can finish helping the customer at the counter first. He insisted for my id. I gave him my id then asked him to help my son look for a phone case that matches the phone he picked out. The associate Edwin B refused. He said he needed all my information before he would even think about walking over there to help my son. I was thoroughly confused. I asked again for him to help my son. Edwin B refused again. I said I shouldn't have to give you anything for you to assist my son in picking out the right size case. I was going to be buying a $800 phone and needed assistance. Edwin B refused again because I asked him to help before I gave him my information. Now customer service is a huge thing in sales. He was the only one in the store so he was representing the store And the company name. I asked over and over for him to help my son and he refused. I asked for his mangers name and number and he refused to give me any information. I bought the phone spent almost a thousand dollars and the Edwin B associate pushes the boxes over the counter and says he wouldn't help my son set it up. The pure and utter ignorance of this associate has made that store and cricket look horrible for keeping an associate like...

My Husband needed a new phone & we got to the store a half hr before closing time & Landon was WONDERFUL!!! He wasn't pushy, had great customer service, wasn't trying to rush us due to closing time & he took his time with us! He even took the extra time to transfer all the files!! Landon is a great asset to Cricket & we will definitely be back if we need anything else in the future! I would give Landon 10...

Great reliable service for a fraction of the price you'd pay with other providers. The staff here are well informed and can help with any issue you may have. I have 4 lines for $100 22GB prioritised high speed data, after 22GB you have unlimited data with varying speed. I only recently have issues making phone calls at work but other than that the...