Electronic Plus — Local services in Manassas Park

I suggest avoiding this place.

I get mistakes... They happen in every line of work... It's not a big deal so long as you make it right. But, when this place makes a mistake, they will blame it on everything else instead of owning up and fixing it and then complain that they have to pay their techs to fix it (unless they are paying their techs $100/hr they are still making plenty of money).

I went here a couple weeks ago to get my trusty amp and sub installed in a new(ish) car. This place has a flat fee for install which is nice. They add on extra stuff like installing the bass knob and charge for wiring, so just be aware of that up front since that's not covered in the flat fee.

The issues I had were with the way they installed things and handled my issues. I asked that they install my equipment and tune it, which they agreed. I got my car back an hour or two later than what they said (this was a common trend), and they did not tune it correctly or at all... They also didn't put things in exactly the right spots that I requested but that was kind of minor. I ended up trying to tune it myself, but they installed the Line-out converter (LOC) wrong. They then blamed it on the (brand new) LOC I brought them and my gear (a good amp and sub that have worked fine for years). They installed the LOC only on one side of the channel so if I adjust my balance, I lose my sub (despite their incorrect argument about a mono block amp only using a source from a single L or R channel... It uses both, and the LOC should be wired to accept both L&R channel).

The sound also was really poor. It was missing a whole range of frequencies... Plus, the amp would not turn off with the car. Shoddy install/wiring is my guess... Which is why I hired "the pros" in the first place. I can poorly install things for free myself... I pay to have things done right.

They then complained about having to have a tech make changes/corrections without billing (not my problem... maybe install it right the first time?)

They then suggested that they use their own LOC and their brand of sub/amp. Against my better judgement, I agreed. Again, they wired the LOC incorrectly ( I still only have 1 channel to my amp so the balance is still wrong) but they at least didn't hotwire my amp to be always on.

Unfortunately, their equipment doesn't quite have the fidelity/quality that my old set up had (missing some lower frequency response and poor midbass) but it does sound pretty good and hit pretty decent. But only (again) after I spent a bunch of time tuning it (despite them saying they would tune it). It now cuts off power due to overheating from where they installed it. (And yes, I asked if where they put it would be an issue with heat... They said not at all...)

I'm tired of bringing it back to the shop just to get upsold or told I am wrong or that my...

A new customer to Electronic Plus. The sales personnel and technicians are very attentive to the needs of the customer. For me, I wanted discrete sound clarity for my sportscar. I wanted to maintain a stock appearance while enhancing the sound quality while driving with the windows up or down, and that would be able to "play over" the sound of my performance exhaust. I also wanted to avoid additional attention which tends to inspire other drivers to want to race. An obnoxious sound system was not a good match for my personality or my car. They recommended a couple of options- one over $3000, and one around $2000. The cheaper option avoided the changing of the stock head unit and maintaining the factory appearance and function while providing quality sound of the sort I was looking for. Alepine R series tweeters, door, and rear speakers with a JL subwoofer wired and mounted in the trunk. They completed their work on time and with quality. They tuned the radio, amp, and speakers to optimize the sound (windows open or closed) across the range of my music styles- everything from classical, country, blues, jazz, classic rock and hair band. I am overall very satisfied with their recommendation, the products, and their workmanship. Here are a couple of pointers: first, do your research beforehand on what you will be wanting and some product prices. I walked in blind and felt a little at a disadvantage when presented with tech specs and price points. This will avoid sticker shock and feeling uneasy. Second, know what you want (functionally and sound) while listening to their advice and shape your car sound to your preferences. Third, ask for a printed estimate. I felt like I didn't understand some of the expense. They are pricy (in my opinion), but their products and workmanship are good- so you get what you pay for. But, knowing what you are paying for will make you feel at ease and confident in your purchase. If provided a printed estimate and a receipt/ warranty guarantee (for product and work) would have earned them 5 stars. Overall, I can highly recommend their shop to you (4.5), but be conscious of my pointers as you work through your sound project with them. ...

I would stay away as far as possible from this place. I went to check up my car audio system because it was making a static noise. John (the manager) told me it would be $150 (hourly rate)to trouble shoot it and most likely it’s a filter or something alike that could be fixed, as they did this for a living. The red signs started when I gave him my CC, I see the receipt that he charged me $165.34 ( 3.99% CC fee and 9$ Miscellaneous fee ). #1 I wasn’t told that there is a CC fee and neither a miscellaneous fee, which according to him is to cover shop supplies. Shop supplies to trouble shoot a car audio??!! Anyway, from that point on I knew i was in trouble. After the trouble shooting was over, the electrician discovered the issue that according to him was a loose after market harness that wasn’t fitting correctly. Ok, I said what do you recommend to fix it, he goes another $300 in labor and also he can’t guarantee anything they do. So, he wants me to pay $465 to fix a loose harness but he can’t guarantee it will work?! Then he offered me to sell me other after market dash car stereo system. I said what’s the point of buying another system if the only issue is the harness not fitting correctly. I said I am willing to pay for another harness that you know fits correctly. He said he doesn’t sell harnesses. So I said, if I buy your after market car stereo system, will that system have a harness that fits perfectly in my car and won’t have static noise ( the main issue I came to to the store for), and he said again he can’t guarantee that and proceeded to give me my car keys and show me the door. Again, if you want to be ripped off and deal with a rude manager/sales person ( Johnny), then go ahead and try it...