Performance Audio & Tint — Local services in Manhattan

DISCLAIMER

This review is for those of you who either: don't have a whole lot of experience when it comes to installing a sound system in your vehicle on your own, don't have enough time to learn how to do it yourself, or maybe you just know how to do it, but you don't have the time to (don't worry, I fell into each of those categories)! Anyway, if this is you (or even if it isn't) then keep reading this review! It'll be worth your time!

I'll be honest! If you're anything like me prior to reading this review, then there's one important thing you value: money. I'm a college student, so I don't like to spend money on extra items if I don't have to. But when I was on my way home from class, my radio head unit when out. I needed to get it replaced, but I really didn't have the time or the knowledge to do it myself. By now you're probably thinking, "why - if I want to save as much money as I can - would I want to pay someone to install a radio when I could just learn it myself via a YouTube video, and then save myself the cost of labor?" I'll tell you why! Because the guys here at Performance Audio are real professionals when it comes to your car audio. I honestly thought about fighting through the frustration by just buying the parts myself and then figuring it out on my own in order to save a couple bucks, but with my current class schedule and life in general, I was willing to spend a little extra money in order to avoid more stress. To make things simple, here's what you need to know: these guys are professionals! They got the job done efficiently and effectively on the installation and they really went the extra mile to make sure I had a good experience! I'm so pleased with my purchase! My car sounds better than ever before, and if I ever have any future audio needs, you can guarantee I'll be coming back to Performance Audio! Keep up the good...

Have spent over $3000 here.. The customer service is as good as a car salesman and the quality of the work was good. Had them install a JL W7 13 with a JL 1200HD amp 2 years ago in a ported custom box that looked good and you couldn't get the the sub or the amp. It blew once in 6 months which was covered under JLs warranty but blew again about a year ago but I work out of state and have been gone without the car or sub since when it started to go out and since I knew I was leaving for work didn't have time to go get it checked out until yesterday. When I went in they told me the guarantee it wasn't hooked up incorrectly without even looking and the person who hooked it up no longer works there. I had them humor me and test is which the reluctantly did (kind of) it was at 63.5 volts and should be 60.. (the remote gain which they hooked up was turned almost al the way down). I had to remove the back cover of the box to even get to the wires which I did there so they could see it wasn't removed. I tested it with the remote gain turned up and tested it again and it was 106.5. volts. They claim to know audio but with the max should be the max of the safe range of the amp, and when I was there they were more concerned about selling a used JLw7 12 for the same price as it would cost to get the JLw13 fix which JL now replaces the sub with a brand new sub so basically tried to make money to give me a worse sub for the same price it would cost me to replace the better one.. (There is more but wouldn't recommend them to hook up a system correctly and after the purchase is complete the...

Was hesitant to call because of the behavior -based reviews on customer service/professionalism. I called anyway asking a few questions until the person on the other end came off very condescending, short and disinterested after only about fifteen seconds of talking. Can only imagine the experience of something went wrong and I already paid them money. Going to stay with my instincts and avoid. The complaints are just too consistent and specific with this place about their communications...