Bitter Neumann Appliance Furniture Mattress — Local services in Manitowoc

For years I shopped Bitter Newman but never purchased, always opted for the cheap box stores. After too many washers and dryers I finally decided to purchase from B.N. I paid up for a Speed Queen and am hoping it lasts far longer than the chinese junk the box stores sell. The salesperson was friendly, patient and knowledgeable. The installation guys were awesome! B.N. has their own service crew, so no waiting for appliance guys or dealing with offshore third parties for warranty work. As good as my experience here was, I hope I don't have to shop here again. But I have other aging appliances and if they die, I'm going to...

The appliance is fine, but initially they did deliver a defective one. The delivery staff would not hook up the first defective washing machine because I didn't purchase the hoses from them. I didn't purchase the hoses from them because a plumber has to fix a water switch prior to delivery and left us with brand new stainless steel hoses. Anyway, had the delivery staff stayed for a few minutes to test out the washer, they could have saved us some hassles by testing it briefly. They could have hauled away the defective machine immediately, rather than later...

I bought a washer and dryer set along with bed and a tv over the years sales people are very friendly. However the lid lock sensor on the washer went out I called to see if it was still under warranty they looked it up and said it was, so they sent someone out the guy confirmed what I told him it was, then they tell me it's not under warranty and I thought that was the end of it . Until now about 4 months later I get a call from them asking me to pay 80$ for the service call... I didnt even know I had a bill because they were sending them to a...