I had a lot of hesitation taking my engagement ring to be resized. It was my fiancé’s grandmother’s engagement ring and is a precious family heirloom. But they did an amazing job reassuring me they would take good care it. They also noticed a few missing prongs and fixed them to ensure I wouldn’t lose the original diamonds. They were so kind and did a fantastic job. I hardly recognized the ring when they were finished, it sparkled for probably the first time since 1958 and the resizing was perfect. Plus they have a sweet puppy who hangs out behind the counter and likes to say hello...
Read moreBrought my engagement ring here for a resize. I said I wanted a 4.75 and they told me to do a 5. Got a 5. Too big and it was not perfectly round and had lumps and bumps... How do you not make a ring round? ... I took it back and told them to do the size I wanted. I was right and it fit great.
A month later, the ring cracks where they resized it. They told me they would have it done Tuesday. It's Tuesday, it's not done, and they don't know when it will be done. I should have just gone to my old jeweler. Only reason I didn't was a time crunch and drive time. Very...
Read moreThe prong broke on my wife's 2 ct. wedding ring 6 months into our marriage. It devastated us enough to find out it broke. What made things worse is the company we bought it from said the warranty on craftmanship was expired. We took it to Mansfield Fine Jewerly. Not only did they fix the prong and reset the center stone...they cleaned it and had it done in just 2 days. All for just $30.00!! Great customer service, their prices and quality of work is unbeatable. They are also very knowledgable when it comes to grading the value of your jewelry. Highly...
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