I regret to share that my experience with Frank’s Dent Repair has been disappointing. After our vehicle was with this business for 19 days, it was returned with several issues. Some of the damage includes cracked panels, broken switches, a cut windshield washer hose, and scratched doors. There was also an attempt to use glue to fix the switch bracket. This vehicle, a 2008 Lexus ES with very low mileage and no previous accidents, was in excellent condition when it was initially brought in. We took interior and exterior pictures of the car before dropping it off to document this. Despite constant efforts to rectify these problems over 6 weeks, the situation remains unresolved. Throughout this process, we were often treated rudely and disrespectfully. Based on this experience, I would advise others to carefully consider their options before choosing Frank’s...
Read moreWas not asked to write this review. Could not be happier with the service from Frank's. My 1 year old truck had ~300 hail dents, now it has zero thanks to these guys. Owner spoke with me before the process and instilled quite a bit of confidence that they would do it right. He gave me a week and a half time window, and delivered.
There was about a $3k discrepancy between the insurance appraisal and what the shop required to fix it, but Frank took care of it and I only paid my insurance deductible out the door. This was a stressful situation but this shop relieved all of the stress.
Not only did the truck's exterior look brand new, but a full detail on the interior as well. I would recommend Frank's Dent Repair to anybody. If your car has damage,...
Read moreThe tailgate of my 2021 GMC Canyon had previous paintless dent repair work done prior to me purchasing. Work was not done by Frank’s. What probably started out as a dime size dimple became a golf ball size protrusion. I brought the tailgate to Frank’s dent repair in Manteno. When I picked up the tailgate I was amazed at the repair that was done. I cannot overly state how satisfied I am with the work that was done. What was an eyesore that I couldn’t live with looked like a new tailgate. It is obvious that Frank takes great pride in the work he does and it shows. Should the need happen again (hope it doesn’t) I would not consider having anyone other than Frank’s do any paintless repair on any of my vehicles. Very professional, very friendly,...
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