Grace Beauty Supply — Local services in Marietta

I’ve given this place 3 separate chances since it’s both close to my job and a walkable distance from my apartment. But the energy is just weird. They don’t have much of a selection of anything, especially if you like more fun and unnatural hair colors. The wigs on display are ratty and tangled so it’s hard to get a true picture of how they are supposed to look when worn. & I guess I was browsing for too long because at some point an associate started to shuffle things around behind me and obviously trying to look busy but I’ve worked retail too many years and know what it looks like when someone’s watching for theft. It’s annoying and downright insulting not being able to feel comfortable in one of the few spaces for black women. I also agree with the others who say the products are overpriced. The wig I bought in store for $30.99 was $14.99 at nearly every online retailer. If I wasn’t in a rush to look half decent for my grandfathers funeral this week I would’ve...

I wish I would have read these reviews before I went in the store today and wasted my money!! When I say horrible I mean the customer service was horrible!!! Every one in there was extremely rude except 1 new girl who got fussed at for helping me pick out hair!!! I purchased one pack of xpressions hair after being followed and harassed in the store. I asked the lady could she open it for me so I could make sure it was the right color she asked me why and suggested that I go to another store. Being that I really needed it I purchased the hair I got home took the hair out the pack it was horribly tangled!!! There was no way I could put the hair to use!!! I ended up throwing the whole pack away and going to a beauty supply near me to buy another pack!!! I suggest no one to shop at this store!!! And I will be blasting this on social media as well!! If I would have known I would have never stepped a foot in...

So I bought some hair for extensions earlier, and before purchasing I specifically asked if I could return it if it remained unopened. The woman at the store assured me that as long as I didn't curl it (really not sure why I would do that) I could return it. So I bring it home, get a closer look at it in better lighting and realize it's not the correct color, length, type, texture, etc. At the time that was the best they had in the store, but I went online and found exactly the hair I needed. So I go back to the store and my friend who just so happens to be Korean walked in while I was arguing with her. They actually has a discussion in Korean about me returning my unused unopened purchase. No such luck. Don't straight up lie to your customers.

Like, yeah I get that it's my fault for buying something I thought wouldn't work in the first place but I was promised I would be able to have my purchase...