Lemon Grass Thai Restaurant — Restaurant in Marietta

This was our first time visiting this restaurant based off the recommendation of my boyfriend’s roommates as well as seeing the 4.6 star rating. Maybe my experience was a fluke, but I will not be returning nor be recommending this establishment to anyone else.

The location is nice to be fair. It has a romantic and peaceful vibe since it is tucked away in the back of the shopping center with cute string lighting for cute date photo ops.

The staff was rude from the moment we entered the restaurant. We were told we needed to hurry because the kitchen was getting ready to close though they were open for another 1.5 hour. She then left the table for 20 minutes before returning. We attempted to ordered appetizers and were told we had to order everything at once so the kitchen could close quickly and she would be back when we were ready. We stopped her and asked if we could order a bottle of their plum wine before she left again and she said they didn’t offer it despite it being on the menu so we asked for cold sake. She said ok and left only to return in 10 minutes and ask for our ids which is fine, but then she stood there struggling to calculate how old we were from our DOB. That should’ve been easy given under 21 IDs are vertical oriented and say under 21 in red on them, but I digress. My friend had her natural hair color in her ID photo, but had since dyed it green and the waitress accused her of using a fake ID. It was absurd to say the least. She then left again for an additional 10 minutes before bringing the sake and and urging us to order.

The food was decent at best. That is truly a generous description. Because we were told to order everything at once and it took the waitress almost 30+ minutes to get our drinks and order we ended up getting our appetizers and entrees at the same time. The “Thai wings” are essentially unseasoned deep fried chicken wings served on top of spring mix with sweet chili sauce. The wonton wrapped shrimp were burnt as you can see in the photo and also served on spring mix with sweet chili sauce. The coconut soup was ok, but topped with so much red pepper flakes that you almost don’t even know there is coconut in it. The shrimp and scallop curry was subpar. The seafood was undercooked and the “Thai hot” we requested was anything, but that. I got the golden trio which was just cheap skirt steak, diced chicken and salad shrimp tossed with fajita veggies. It was more in line with something I’d expect at a local Mexican restaurant to be honest. Not even 10 minutes into eating she brought the check and to go boxes in a none to subtle effort to encourage us to leave.

Other things to note; when ordering we were told not to go by the letter/numbers assigned to the meals because they don’t use them so that was confusing, also they seem to add on an additional gratuity so make sure you check your receipt, the bathrooms smelled horrendous so I’d advise you to hold it, when paying and writing in the tip (20% despite the poor experience) she said that I should consider leaving more.

The overall experience was unpleasant. I hope it was just an off night especially since so many other people seem to have had great experiences, but too many issues during the course of 90 minutes or less has me convinced that there is not an icebergs chance in hades of me returning...

I visit Lemon Grass Thai at least once or twice a week, and it’s always a fantastic experience. With over 30 years in business, this restaurant has truly perfected its craft. Highly recommend!

Food: The food at Lemon Grass Thai is simply incredible! The ginger chicken is absolutely fabulous, with large chunks of tangy ginger that bring an explosion of flavors. Every dish, from the soups and salads to the entrées, tastes freshly made and feels like a home-cooked meal. The family platter is a steal at just $20, offering soup, salad (for dinner), an entrée, and a main dish, all with incredibly generous portions. This is hands-down the best Thai restaurant I’ve ever been to, and I’d confidently say it’s one of the best restaurants in all of East Cobb.

Service: The service at Lemon Grass Thai is marvelous. The waitstaff, all seasoned adults who’ve clearly been working here for years, provide attentive and friendly service. Despite the restaurant being busy, they ensure there’s no long wait for your food, and they check on you multiple times during your meal to make sure everything is perfect.

Atmosphere: Tucked away in the back of a shopping center, this restaurant is truly a hidden gem worth finding. The atmosphere is warm and inviting, with a comfortable and relaxed vibe. It’s always bustling with happy diners, yet it doesn’t...

The food here was okay, but every time I would visit... the service ended getting worse and worse. IT SUCKED!!!! Once, I went to eat with a friend, and they told us we wouldn't have long to eat because they were closing in 30 minutes.We ordered what we wanted and left. The last I visited with my mom and sister, they added gratuity to our bill. When we asked the server about the gratuity charge she pointed at us, and said that every time we come we never tip. That was not true, so we asked for a manager and the manager said the same. When they said that "WE" don't leave tips... I thought they may had been talking about the fact that we were African American. She said we only leave a few dollars and she remembered us coming in and leaving a small tip. I've spent from $20 to almost $80 everytime I've been there, and regardless of what the bill was... I've left tips. They were extremely rude and unprofessional. I have served in the military and I make a decent amount of money to afford to eat and pretty decent tip at whatever restaurant go to. You do not suppose to discriminate on customers and pick people out to add extra charges on bills when you feel like it. I WILL NEVER EAT HERE AGAIN, and I will spread the...