I would recommend that you DO NOT DO BUSINESS with this black owned company. They have created a unilateral contract within their terms and conditions to reward them with profit, but no âGoodsâ for the customer should alternate life circumstances arise. Typically, any business that has a âNo Refundâ policy is only doing it for the money and not necessarily passion of the business. MFO terms have absolved themselves of all risk, illegally subverting the implied warranty of merchantability to not even guarantee the quality of the merchandise past ninety days, but expenses are out of pocket to the buyer. Also, to include doing store credit with no grace period or cooling off period (buyersâ remorse); this is a way to keep money without delivery of merchandise-intent to keep you in the buying cycle of them exclusively or be at a loss of funds. FALSE ADVERTISING! They are selling floor model items only; there is no stock in a warehouse upon which they claim to have which is the physical location of the store. I expressly asked if I was getting new merchandise and Corey Jr said yes. He made a phone call in front of me and basically confirmed that they had enough of the item in stock; I had pointed out that their floor model had spring issues when I sat on the couch. At time of delivery, I was told they sold the item in stock and that I would have to choose another item or âacceptâ the floor model which was their original intentâŚ..or it would be 4-6 delivery-LIE! I personally contacted the vendor, gave them the stock number from the item and they are in surplus-Lol! My specific issue has now turned into a legal matter. âSubpoena duces tecumâ- they will now have to show through inventory records based on purchase date that this item was previously in stock at the time of my initial purchase and was sold prior to my final...
   Read moreWe had THE best experience here! The customer service at this business is the best I have encountered in many years. They genuinely cared and made us feel completely comfortable. Corey Jr. Is the one who helped us throughout our entire process. He made it painless and explained everything we needed to know in detail and answered all of our questions. We brought in our two young children and he made it a point to connect with them as well. We bought a couch and love seat set and a recliner with a total protection plan for a really good price. We really needed delivery as soon as possible as we were having family coming into town that week, they were able to schedule it just in time. After we left, they called us to say they had an opening for delivery come up for same day! They also were able to take our old furniture away for us for a small fee which we were more than happy to pay. I HIGHLY reccommend this place if you are in the market for...
   Read moreUnbelievable experience. My wife and I spent Presidentsâ Day weekend searching for new family room furniture. After visiting several big box furniture stores, we finally identified the furniture we were looking for. Before finalizing our purchase, we decided to look online for the furniture we found and realized that Marietta Furniture Outlet had the identical furniture so we decided to stop by and met with Corey Elliott, the owner. Because his store is smaller with less overhead expenses he was able to save us a substantial amount of money including delivery and set up. He has an excellent reputation with the furniture manufacturer and was able to have our new furniture delivered the next day by his delivery team, which were very friendly and helpful in setting up our new furniture.
We will definitely be repeat customers of the Marietta Furniture Outlet.
Mark & Karen...
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