Target — Local services in Marina

I don't like shopping nowadays. At 85 years old I find it tiring and sometimes even frustrating. However, when I need something I need to shop for it and today, I choose Target here in Marina. It was the best shopping experience I have had in a long while. The Item I wanted (must mention, it was the last one on the shelf) so that too was a lucky omen. What made my experience at the store even better was the assistance I received from one of your store clerks in the TV Department. From the minute, The minute he saw me, he came over to me and asked me if he could help. I needed a DVD player, and he quickly took me to a shelf where sat a DVD player that was exactly what I had wanted ( I'll mention here, that it was the last one on the shelf) I had thought when first meeting Diego the clerk who helped me had been working for your store for a while. His approach when first seen, was so professional and knowledgable. It turns out, that he has only been working over a week or so, for your store. I was stunned when I heard that. Diego, has such a feel for how customers should be treated. He has respect for his job and he has the personality to want customers to shop again at Target. He will be a credit to your store in every way. I hope that he will get the acknowledgement he deserves. He made me realize how many amazing young people we have out there in the work place and because life has not been to kind lately to any of us- so much grief, chaos, and almost a sense of fear about the future. As long as there are young people like Diego, we are not lost after all. They will take up the baton even if it is only by being nice, thoughtful and productive human beings. I wish Diego much success in his position at your store and I feel very glad that you have him in your store. Good wishes to all at the store in Marina and also to Diego and his family. Thank you for making my shopping experience such a good one. he deserves

when I first entered the TV...

Marina, (Ft. Ord), Target was highly disappointing today. To start out with, my daughter and I wanted to grab a Starbucks on the way in and there was nobody at the counter, no sign, and we stood there for about a minute or two and finally one of the lp guys standing at the baskets said that they were on lunch. Okay no big deal, we could grab a drink on the way out. So we go in directly to what I need to get, a bag of yellow onions. I get there and the sign is there for them but they must have sold out so I opted to get individual yellow onions and look around for plastic bags and there are none to be found anywhere. I see the rack that they're supposed to be on but there are absolutely no plastic bags anywhere. So now I'm carrying some individual yellow onions in my hand and now looking for the juice and I do have to admit a young man stocking liquor not only told me where they were but walked me all the way to them and asked if I needed any more help. That was a bonus. On the way out from my shopping which was about a half hour, I stopped again at Starbucks and there is no sign and no people, and I turned to a new LP and asked him, "Are they still on lunch?" and he said, "I don't know because I just got back from lunch." They should have at least put a sign up saying they're away at lunch. And this was during the day when I was busy enough for them to make money at Starbucks too so it's a loss for Target...

Feedback on Recent Target Pickup Experience

Dear Target Customer Service,

I hope this message finds you well. I am writing to express my frustration with a recent pickup order experience that did not meet my expectations.

Upon arriving at the store, I followed the basic instructions provided by the app but was unable to locate the designated "pickup" area. After clicking the "couldn't find a spot" button, I parked in the nearest space with my hazard lights on, as instructed, and waited for assistance.

After 45 minutes of waiting, I called to inquire about the delay, only to be informed that I was in the wrong area and that my vehicle could be seen from another entrance behind me. While I understand that mistakes can happen, I was disappointed by the lack of communication and assistance, especially considering my situation—I am currently handicapped and recently underwent back surgery.

To add to my frustration, there was no effort made to bring my groceries to me, forcing me to turn my car around and navigate to the correct location myself. Furthermore, I received no bags for my groceries, which added to the inconvenience.

This experience has left me feeling discouraged about using Target's pickup service in the future. I appreciate your attention to this matter and hope that improvements can be made to enhance the service for customers in similar situations.

Thank you...