Home Hardware Center — Local services in Marksville

WARNING… DO NOT buy appliances from Home Hardware unless you want to be stuck with faulty products and poor customer service.

I’m beyond frustrated with Home Hardware in Marksville, LA. A month ago, I bought a brand new washer $650.. only to be given the floor model because they couldn’t find the one I purchased in stock. Now, the washer is malfunctioning—sensor issues, running complete cycles with no water. When I contacted them for an exchange, they REFUSED to honor their return/exchange policy.

The assistant manager states that the manager is the only one who can approve an exchange and even after reaching him by phone, he still refused to exchange it and states that I must go through GE service before they will consider exchanging it. This is unacceptable! Shop local, and this is how you get treated—no accountability.

DO NOT buy appliances from Home Hardware unless you want to be stuck with faulty products and poor...

It's, "smile YOU'RE on camera" & if your customers are then don't let them wander around, lost looking for a needle in a haystack!😡 Use the cameras to improve your customer service by offering to help that elderly man find the wall plates. And I helped a lady find the screws. Other than that, HHC has just about everything you need for your home. Good selection & the prices...

Very knowledgeable. Staff knew where everything in the store was located & escorted us to each and every item we needed. Also gave us helpful installation tips which we used to our advantage. . Very nice having this establishment in Avoyelles parish. Saves a trip to...