Shepherd's — Local services in Marshall Township

Disgusted with how I witnessed a customer being treated today by the owner. A middle-aged woman was attempting to support this small business and shop this establishment; however she was abruptly and rudely turned away for wearing a multi-level plastic face shield, in lieu of a cloth mask due to a stated medical condition. Rather, than let the appropriately masked individual to shop, the owner berated the woman, embarrassed her by screaming at her, and demeaning her in front of other customers. I spoke with the woman, afterwards, who was almost in tears. How can owners or stores have complete disregard for Americans with disabilities? In addition, how can a person who was wearing, what I too know was adequate, if not better, than cloth covering be turned away from a PUBLIC venue. I will not shop Shepards, nor will the woman I had the pleasure of talking with today, or her extended friends and family. In today's COVID environment, a little kindness and demonstration of customer service would have made a world...

I have shopped in this store numerous times. Really not impressed. Prices are extremely overpriced. The reason I am writing this review is because of the owners. The man can be hot and cold. If you are purchasing something then he is okay to deal with. But the problem is the woman that owns the store. Last Saturday I stopped by as she was taking down the tables for the “sidewalk sale”. It was about 3:15pm. I politely asked her if she was still open. She literally barked at me stating “yes, we are open but we are closing shortly!” Very apparent she did not want to be bothered by me. I walked into the store and immediately turned around to get away from her. That was not the first time I have seen her rude behavior. She lost a good customer in me. I would rather shop at Sheila’s Specialty Gift Store in Cranberry. They have many of the same products at reasonable prices. Not dealing with her or her rude...

I arrived at the store 15 minutes before closing on a weekday. I had rushed there from work in an effort to find some thing for a gift exchange. The owner or the person working there on Dec. 8 obviously didn’t want me to come in then told me he wanted to hurry up and close because he had been there for a long time and lock the door behind me. Two different people knocked on the door to see if they could get in and he ignored them. I thought I could have at least enough time to shop for 15 minutes but he rushed me so much that I ended up telling him that he was making me uncomfortable and that he needed to let me out. You try to shop small business and then this is...