Diamond Works Inc — Local services in Mary Esther

This shop is amazing to work with. When I was originally looking for my wife’s engagement ring Mike went above and beyond. He helped me create what I wanted when I could t seem to find an out of the box option.

Well fast forward three years and unfortunately the ring took a hit and lost the main stone. Once again Mike went out of his way searching with multiple distributors to find a replacement stone which turns out was not an easy find. Her ring was built around a lighter blue sapphire which is not super common but he was able to get multiple stones in for her to look at and found another stone that was perfect and get her ring fixed.

His service continues well after the sale whether through cleaning or reappraisals. We will continue to do business with him because of his quality and customer service. Give him a try you will not be...

Bought a white gold pearl ring in February 2022, the pearl fell out six months later and when I brought it to be fixed, the woman asked if I washed dishes or swam, etc. I said I shower with it on and then she preceded to talk to me like a five year old. You can’t get the ring wet. We’ll number one, I would never had bought it if I knew that, am I a jeweler….no, number two I don’t like to be talked down to from anybody. They should have told me before I bought the ring of any and all conditions. She said she didn’t know if he would charge me because I got it wet, I told her to call me if they would charge me, I wasn’t going to pay for repair on a ring six months old. They repaired it for free with a nasty note saying don’t get it wet, sure. Next time I’ll gorilla glue...

I am really glad I found this place :). They were so kind, welcoming, and helpful!! They fixed my necklace and bracelet for a very reasonable cost, and were better than all of the other shops I had previously been to. I will definitely go back. I am not sure of their names, but they did a wonderful job and I'm so relieved to have my jewelry fixed. This is the only place I will go to from now on, even if I am out of the state. I live in another state, but will mail my jewelry to them if I have to :). I highly recommend Diamond Works and will continue to spread the word. Thanks...