Sydney's Closet — Local services in Maryland Heights

Buyers BEWARE!!!! I am currently going through an ordeal with a rejected return with this company and am stuck with a $200 credit card charge. Long story short, I ordered through Nordstrom and the dress arrived directly from Sydney’s Closet. The dress did not fit and unfortunately was not as glamorous as the photo on the Nordstrom Website. The tulle skirt looked cheap and a bit disheveled. I promptly put the dress back on the hanger and in the plastic to return to Nordstrom. Because of the 3rd party agreement, I was unable to return in store and sent it back. The dress was retuned exactly how it was sent to me within a week of trying it on and they refused to give the refund and sent it back to me. I reached out to Nordstrom who also reached out to Sydney’s closet and we still have no resolution.

I would really hate for anyone to go through this because it is hard enough to judge sizing as a plus size woman especially with the fear of being unable to return for a refund when the return policy says it can be returned. You are not protected.

To be completely transparent, I offered to bring it in store to Nordstrom to show the dress is in perfect condition and provided pictures. I wore the dress for less than a minute because it was uncomfortable and did not work for my body style. The tags, hanger, and plastic were all returned, I just had to use a different box because I originally thought I could return to the store and recycled the box.

Again, shop...

Shopping for a wedding dress during a stay at home order was challenging. I discovered Sydney’s Closet on my 5th dress. Unable to try any on in a retail store it was difficult to determine what style, size, embellishments, etc that I liked. With 2 weeks to go before the wedding and dresses 2 & 4 delayed due to the virus I found Sydney’s Closet and I dress I thought might work. I had it shipped overnight (because they are domestic they could!!!) and I fell in LOVE with this dress. It was too big so I quickly ordered the next size smaller. The next morning i received a call from Sydney’s Closet and the extremely kind and helpful young woman (I’m sorry in all the excitement I forgot her name) on the other end of the line wanted to make sure everything was ok. She had seen that my first order had been delivered only a few hours before my second order was placed. She talked me through my measurements and helped to make sure I had the correct size. She set up the return for the first order and ensured me that my second order would arrive promptly. Which it did. And it fit perfectly. Wedding is in 4 days and I am going to be a beautiful bride. Thank you...

Talk about a miracle. Simply amazing!

I partnered with Sydney's Closet for three back to back events that required formal wear on a tight turnaround. As a plus size young woman, I had nowhere to turn, where would I be able to find formal wear in my size that was beautiful and made me feel confident? I did a Google search and hoped for a blessing.

"Plus size formal gowns near me"...

Up popped Sydney's Closet. I called and was immediately connected with a representative.The pieces I chose were already beautiful on the website, but when I got them in the mail they had even better quality, fit and presence in person!!

Found my new go-to store for formal wear. Special thanks to the corporate team, and Michelle R. who helped me with my selections and expedited shipping!

Look forward to wearing SC in the...