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Rice house on lindbergh had a bug on my food they never refunded me. I tried the rice house in Maryland heights off Dorset ... Worst customer service ever! Because of their negligence my duck n noodles juice spilled out of the paper container .... Who puts a liquid in paper ?! How stupid! I called the manger they claim it was my fault ghetto ass black staff. ( I'm black too) the manager cursed me and sent me on my wy without a refund nor credit ... You think them seeing the evidence on my phone of all the food being ruined bcs of their negligence they'd help yeah right they showed no sympathy nor credit me for the mishap on their part .. I'll never spend money at rice house and will continue to spread the word about the bugs and horrible...
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Where do I begin, let's see? First, the wait for ordering is ridiculously long...30 minutes for one combo plate...I didn't mind at first, because I assumed that meant my food would be hot...nope...COLD fried rice and eggroll! Second, the KIDS, running between the restaurant dining area and the kitchen has to be a health violation of some kind given the sneezing one of them was doing. They were one of the worker's kids...one of them called him DAD. Third and final, only because I'm tired of typing this, the kitchen worker came out of the kitchen running his hands through his nappy dreads, then went back in the kitchen to continue cooking...VERY UNSANITARY!! MY first and last...
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They have small portions of food for high prices then I complained about the small portions compared to the price im paying and what you would get at any other Chinese restaurant. it was the head manager of the place who had denied me a bigger portion of meat ,and repeatedly told me that was the portion size . I asked for a refund and he glady gave me a refund so that means he would rather have a unhappy customers leaving and never returning to the restaurant than a happy customer leaving his restaurant. That is poor customer service, for a rich price. I refuse to spend money at a...
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