Kimo's Furniture Maui — Local services in Maui

We purchased a couch from Kimo's , delivered Feb 21, 2021. After about 9 months, we noticed thin, little, fuzzy strings coming out of the fabric all over. I can wipe them off daily, but they reappear after someone sits down. After a few months of hoping they disappeared, I went back to Kimos to ask them what was going on (February 2022). Richard even came and looked and picked up a cushion because he had no idea why that was happening. Three weeks later I called Kimos to find out what was going on as I had not had a return call. It was explained to me that the manufacturing plant told him dacron from under the fabric was escaping through and a few pieces probably got squeezed in during the process of putting it together. I explained that more and more appear and I was told that it's because we chose a darker fabric and this will occur with all their couches. I do not know the proper remedy for this situation, but I do feel that we certainly should not have paid over 5 grand for a couch that has little strings coming out all over it. If nothing else, I would like others to be aware that this is what they claim happens with all of their couches, but you can only see it on darker materials. I wish we were told this prior to purchasing, but they were unaware at the time. The final remedy from Kimos was a free microfiber cloth and bottle of spray cloth stain remover to just keep wiping off the couch when the fuzzy pieces (dacron) come out. The positive from this is that the owners were kind about the situation, but I am still left with a couch with fuzzy pieces all over it or needing to wipe them/pull them...

Richard and Cathleen here at Kimos Furniture are such wonderful people. They are so nice and down to earth and very helpful. Also the delivery crew is amazing as well. They were super careful with bringing in our sectional into the house and made sure they didn’t hit anything or scratch the walls while they brought it in. They were very professional and nice people to talk to and joke around with as well.

Bought a huge American made sectional from them 5yrs ago and to this day, it’s STILL going strong. These sofas are not your typical China made pieces of junk that you’d get from other furniture stores here on Maui that will only last about a month till you will have to purchase another sofa.

The sofas that Kimos furniture offer are top of the line when it comes to quality and they also offer custom sizes and options to meet your needs for your home. They might seem expensive but you truly get what you pay for. Don’t look any further, Kimos is the only place everyone should buy their sofas from. You will not regret it!

I am a happy customer and Kimos Furniture will ALWAYS be my go to, when it comes to shopping for sofas or any other furnishings for my house. No other company on Maui comes close to the quality, and service they provide. Thanks so much Kimo’s Furniture. Will definitely be shopping with you guys over...

I am from the mainland and we have a condo on the island that we completely remodeled in September of 2016. We refurnished the entire place with very tasteful furniture from Kimo's at a very reasonable price. They were VERY helpful in suggesting tasteful choices for us. Everything was delivered on time and looked great. We did have a problem with one of the coffee tables where the wood was splintering a bit they allowed me to swap it out with a new one when I came into the store. Fast forward to this January and the king size bed had some slats that broke. Despite Kimo's not even carrying the bed any longer and that it had been 18 months since it was purchased (out of warranty) Richard, the new owner, without hesitation had a person on his team go out to our place and fix the bed. Not being on the island it is so important to have people you can rely on and help you out in a tough spot. I will definitely only buy from them in the future and Richard is an honest person that stands behind what he sells. I cannot recommend them more highly and I am a very picky person that expects great customer service when I invest in...