Mattress Firm Maui — Hotel in Maui

Taysia was amazing! She worked so very hard to help me with a confusing bedframe that I inherited. She found 5 matresses that will work beautifully for me . The adjustable base was the perfect solution for the oddball frame. The offset legs will sit inside the too narrow bed. The adjustable base will allow us to sit up to watch movies. It will help us both to breathe better and hopefully snore less. I am so very pleased with my purchases and more pleased with the great customer service I received. I will back and I will be referring many others.

I have had my second delivery and am still very happy with my first purchase. I tried to write a second review but it will only let me edit this one. Taysia is still a rock star but I also want to mention Josh who is another sales associate. He was awesome in facilitating the deliveries of the items I purchased. I have met 3 of the delivery people. Jason came twice and Elijah came today. It was so nice to have competent caring people delivering my purchases. The first time Jason came with someone who normally works in the warehouse as a supervisor. He stepped in when they were short of personnel. This is a great work ethic. They were amazing the set up went perfectly and they even helped me with an addition to the bed. I simply can't express how much I love this company. I will be buying all of my mattresses from this store. The prices are excellent and the staff superb! Three more to go but I think I have probably written...

Originally left a 5 star review because I wouldn't have gotten a discount if I didn't, which should've been the first red flag! Purchase a mattress from Jason, he was less concerned about the quality of the mattress and the effects on my back, and more concerned about the sale and the review before I left the store! Called to return mattress and they said no give it time to settle in, which should've been the 2nd red flag! Then they said its a $100 fee + 20% restocking fee to return it and can only receive in store credit to buy from them! Trust me save your money and backache and go to Ashley's Furniture down the street!!! They care about your well being and not reviews, and have way better quality stuff!!! All mattress firms stuff is low quality from BEDTECH in Arizona which you can get yourself for half the price!! Trust me look elsewhere and do yourself and your family the favor!!! Would give 0...

Jason is truly a sleep expert! From the moment my wife and I walked in there it wasn’t anything but NO PRESSURE! He was very knowledgeable about what he was explaining about different beds and even gave his professional opinion on sleep positions, body mechanics and why. He did not pressure us to buy and explained everything to the T with us. Super patient and made us feel important. He’s the real MVP and you can tell and feel that he does his job well. Mahalo much to Jason! Such a great buying experience. Bed was delivered on time, the very next day, the techs took all the old stuff away. Seamless as he explained. All of the notifications that came they regarding delivery and set up was quick and seamless. Delivery men was on it!!!!! Came exactly when they said they would. We have already recommended this place and Jason and his team for sleep needs. We are...